Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I'm grateful to be here 4 years, at that time the company was one of the most popular and important company of the industry here in the Country, but now I'm seeing how the company left that good times, and looking forward we are not being able to make the best option in front of our competitors.
What do you like best about the leadership team?
Be honest and take actions seriously. Not just promises.
What are some of the best things about your team?
We support each other in different ways and situations, we share knowledge from different perspectives.
What is most positive about the culture and environment at your company?
We try to help each other and we are open to talking with other even when we don't meet before.
Why do you feel undervalued and what would make you feel better about your compensation?
Looking at different Sites over the world in my Country we doesn't have all the Sites with gym or others like Gaming Room, another thing is the Workload is too much to the salary that is one of the reasons that the competitors is taking our Staff out of the company.
What's going wrong and how can it be improved?
Because the equipment doesn't work as we need it, we can't receive the support to have a better tools, every Focus Group is the same with the promise that this will be solved shortly and I'm still listening that since 2 years ago. As I was mentioned take actions don't leave the things in just words.
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