Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I have been part of the campaign for a long time and times used to be better in the past
What is most positive about the culture and environment at your company?
Team work and participation on activities
What makes you most happy at work?
Completing my daily coach tasks
What are some of the best things about your team?
Team work Diversity Open to feedback
What does the leadership team need to get better at?
- Communication to avoid noise - Meets agent's needs regarding bonuses earned for performance and OT - Keep the account properly staffed
Why do you feel undervalued and what would make you feel better about your compensation?
- Excessive work load - Wage has not been reviewed for increase - No support from other departments (Language) for new agents
Other Employee Reviews for Foundever
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