Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
We need salary raised, shuttle services, meal allowance, transportation allowance and career growth. Remove those manager's who are negatively impacting the company. If possible, we are requesting a one on one talk to a client and it is best if not chosen by team leaders, thank you!
What does the leadership team need to get better at?
They need to be transparent
What are some of the best things about your team?
The best thing of my team is the communication and teamwork.
What's going wrong and how can it be improved?
We need shuttle services in order for us to report on duty.
What needs to change to make the company culture better?
We need a positive vibe and managers should know how to interact with agents positively.
Why do you feel undervalued and what would make you feel better about your compensation?
I undervalued due to my previous management for insisting us to report on duty even though ew are sick.
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