Kaiser Permanente – For almost a year now I have spent countless hours on the phone, and online, trying to get you to restart paper billing. To no avail. I have no idea why it stopped. Yesterday My wife went to a Dr appt to find it was canceled. Today I went to dental and they did not have my appt. Unacceptable

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For almost a year now I have spent countless hours on the phone, and online, trying to get you to restart paper billing. To no avail. I have no idea why it stopped. Yesterday My wife went to a Dr appt to find it was canceled. Today I went to dental and they did not have my appt. Unacceptable

What needs to change to make the company culture better?

Change the expectation that one person can do the job of three.

What are some of the best things about your team?

I love my team, they are great to work with

What's going wrong and how can it be improved?

Work life balance is hard to achieve

Briefly describe your overall experience at your company

I never want to work anywhere else!

What do you like best about the leadership team?

Truly care about employees and our members.

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