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Realtor.com Claimed Company
We make buying, selling, renting, and living in homes easier and more rewarding for everyone.
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I am fairly new to the company (5 Months). But I feel as though I am appreciated and that I am not the only one that is invested in my success with the company. Overall my experience has been great. I look forward to a long career with the company.
Briefly describe your overall experience at your company
I enjoy the benefits of the company, though I wish there were some more. I feel as the departments that do not have to communicate with the customers, do not communicate clearly or quickly enough about inquiries made on the customers behalf. Request for clarification results in the same response.
What do you like best about the leadership team?
They seem to be approachable
What makes you most happy at work?
My team is the best.
What is the best part about your compensation package?
The pay is fair for the work that we are doing.
What are some of the best things about your team?
My team is knowledgeable and helpful. They are quick to help with any issue.
What is most positive about the culture and environment at your company?
The company is growing and there are opportunities for development fir those that want to grow with the company
What do you like best about the leadership team?
They communicate very well. Better than most companies that I have worked for. They seem to be invested in everyone's success, not just the company or their own. They have done an amazing job of recognizing potential talent.
What's going wrong and how can it be improved?
system issues that create customer issues. Poor interdepartmental communication results in frustrated customers. Issues taking too long to resolve and little or no explanation for those of us that are required to deal with the customers anger and frustration.
What's going wrong and how can it be improved?
too many irate customers. Issues not being resolved in timely manner. Non customer facing roles do not provide adequate explanantion for issue or for any of the work that they process. When asked by customer why issue or work was done customer facing roles are left with no way to explain clearly.
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