Realtor.com Operations Department Employee Reviews
Briefly describe your overall experience at your company
Excellent place to work, great team culture, the company cares about you
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I've always been valued and feel like I'm able to contribute.
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What do you like best about the leadership team?
Caring, Cohesive, and collaborative. Good strategy
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They appear to try to provide people with the tools to succeed and their hearts are in the right place. It's clear they want to provide the best experience for consumers.
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They really show they care about us the employee
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I like the amount of communication.
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They are very transparent well most of them.
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What does the leadership team need to get better at?
Truly prioritizing initiatives to avoid employee burnout and create alignment amongst all groups
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What is the best part about your compensation package?
Non stop vacation, STI, LTI
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Unlimited PTO, and Medical/Dental/Vision is affordable for when adding a partner.
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Unlimited vacation, annual bonus STI and LTI
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Bonus program, being able to add a domestic partner to medical benefits, unlimited vacation
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My salary and the unlimited time off.
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Why do you feel undervalued and what would make you feel better about your compensation?
I know other companies pay more - I've seen a lot of peers leave for better packages. Leadership stalls on answering questions directly to pay, inflation or COL adjustments. It's clear the decision has been made and that's to roll it into our yearly review. I expect very little and not enough.
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With the experience I have, the type of work I do, and where I live I feel the compensation could be at least 5 dollars more per hour. 24-26 dollars an hour is what the pay compensation has been in other jobs with the similar types of work.
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Inflation affects all, unfair to increase compensation for some, but not all. Not providing a COLA for those in Austin (rent up 45% YoY). Lastly, a 2-3% raise YoY eaten up by increase in health insurance due to change in approach. Overall being paid less than I started for infinitely more work
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I'm concerned about how the entry level wage has been increase and my salay hasn't been adjusted at the same rate.
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I feel under valued because I bring in revenue for the company but I don't see any percentage of this revenue.
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What are some of the best things about your team?
Fun to work with and they work hard, smart people
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The team that has been established for years is amazing, extremely knowledgeable of tech and our industry. There are roles that I work with that suffer from constant turn over and that makes it difficult, once someone is ramped up they leave for a better comp package. It's a stepping stone for many
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Collaboration, have fun together, but also get things done.
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Communication, teamwork, diverse abilities, attitudes.
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They are fun and we all get along very well.
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What do your coworkers need to improve and how could you work together better?
I do not think it's them, It's me. I am anti-social?
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What is most positive about the culture and environment at your company?
People are happy to be at work
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My work has quarterly ebbs and flows, the work is always unique and forces creative solutions. There's a lot of encouragement to explore, learn and develop skills. My manager and I have built trust over the years and that allows us to do our best work while balancing personal life.
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Not sure, not sure, not sure
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Collaborative environment, can be relatively open and honest with peers
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I've always appreciated the diverse culture of our company even before all of the recent concern and spotlight how we are not inclusive enough. That baffles me.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing my team and moving projects along
Review from Operations Dept
Working with my manager and having the opportunity to grow, learn and create new and impactful experiences for our users.
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Not being on the phone for a full 8-hour shift.
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The ability to work independently.
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Bringing happiness and satisfaction to our office.
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What's going wrong and how can it be improved?
The burnout is real - we are stretched very thin and in way too many directions - but can't get much done because we are short on resources. Additionally, what we've been asked to prioritize isn't a priority for others who are a critical piece in the completion of the project.
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I do not see a path forward. What opportunities are there to move up? My supervisor has not been promoted to manager in over 2 years - what does that mean for me? I feel like there is no way to move on or up from where I currently am.
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What do you like best about your company?
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What would you most like to see improved at your company?
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