Elastic Customer Success Department Employee Reviews | Comparably
Elastic Claimed Company
At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. As the leading platform for search-powered solutions, we help everyone — organizations, their employees, and their customers — accelerate the results that matter. With solutions in Enterprise Search, Observability, and Security, we help people find what they need faster, keep mission-critical applications running smoothly, and protect against cyber threats. Wherever and however our customers put Elastic to work, we help them search, solve, and succeed — at scale and on a single platform. That’s the power of Elastic. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
367
TOTAL
RATINGS
9214

Elastic Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I like that the leadership team is engaged with employees and that we receive frequent updates.

Review from Customer Success Dept

You can talk to anyone about your concerns at any time

Review from Customer Success Dept

Transparency is what I like

Review from Customer Success Dept

They are living the culture and are near to us.

Review from Customer Success Dept

I like how open and transparent they are with all hands meetings.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Elastic yet.
Be the first to contribute a review.

What is the best part about your compensation package?

Compensation Reviews

The private medical insurance for me and my family

Review from Customer Success Dept

I feel that my base pay is competitive and the benefits are amazing. The stock grants generous.

Review from Customer Success Dept

ESOPS, clear structure of the payouts

Review from Customer Success Dept

I can improve it by doing a good job.

Review from Customer Success Dept

The Salary and Variable. The perks are slightly below standard, but the pay is higher.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

provide option to spend on spare time , system like Forma will be good option

Review from Customer Success Dept

Compensation is Canada is lower than in the US

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Inclusivity, diversity, openness - appreciation of work/life balance

Review from Customer Success Dept

Everyone is friendly and willing to you be a successful member of the team.

Review from Customer Success Dept

they are friendly and helpful at all times

Review from Customer Success Dept

Willingness to help and they welcome the new employees

Review from Customer Success Dept

Very strong skills in different areas and they are living the culture

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Elastic yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

The source code chimes with me, particularly home, dinner. The appreciation for work/life balance is very important to me.

Review from Customer Success Dept

I like that you are always challenged to learn new things and to encouraged to innovate.

Review from Customer Success Dept

that you can work from anywhere

Review from Customer Success Dept

Elastic’s culture is rooted in trust, flexibility, and a globally distributed mindset that empowers individuals

Review from Customer Success Dept

I can ask for everything to help me when I can resonate it well.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Elastic yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Elastic yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Elastic yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Collaborating with both teammates and others outside of the team. Succeeding for a customer.

Review from Customer Success Dept

Interacting with customers and fellow coworkers, and knowing that the work we are doing is adding value for our customers.

Review from Customer Success Dept

It's an exciting, challenging job. Providing the customer with the best solution is thrilling.

Review from Customer Success Dept

Collaborating with passionate teammates to solve meaningful problems and drive real impact makes me happiest at work.

Review from Customer Success Dept

Every day is a new challenge

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Elastic yet.
Be the first to contribute a review.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Elastic yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Elastic yet.
Be the first to contribute a review.

×
Rate your company