ADP Client Services Department Employee Reviews
Briefly describe your overall experience at your company
Posted 5 days ago
Posted 10 days ago
Company has been here for me, and I feel I have been here for the company
Posted a month ago
What do you like best about the leadership team?
THEY PROVIDED ALL THE RESOURCES NEEDED AND NOT JUST CARE ABOUT WORK BUT PERSONAL ASPECT AS WELL
Posted 5 days ago
They make you feel supported and like you matter.
Posted a month ago
Communicating the actions and results of the company
Posted a month ago
They hold round table meetings with lower level staff.
engaging, and are open to suggestions
What does the leadership team need to get better at?
To be objective when it comes to the promotion and not to have preferences for the country they represent.
Communicating in a way that builds trust.
Stop asking us to manipulate stats to give 'sea of green' dashboard. Its uncomfortable & creating stats that mean nothing as they are fake. I am a strong believer in the power that statistics have & how useful they can be but what we are being asked to do by our Service Dir makes a mockery of it all
What is the best part about your compensation package?
HEALTH CARE IS THE BEST FOR ME
Posted 5 days ago
The opportunity to buy stock
Posted a month ago
annual or performance increases; retirement
It is competitive and it is fair
Robust health insurance, strong retirement benifits and timely payout.
Why do you feel undervalued and what would make you feel better about your compensation?
The pay package could be improved
Posted 10 days ago
Took a bit of a paycut to come here and would love the opportunity for more money and advancement.
Posted a month ago
I am held to a higher standard than a PRS but I am the same pay grade level. Can't move to another position because I am Remote. Carlos said remote staff can't get different roles now. Have to be hybrid.
We used to have more flexibility with work from home and over time that has been diminished even with constant feedback that was one perk people wanted to keep.
I feel undervalued because my compensation is lower than others despite handling similar or higher responsibilities. Regular and transparent compensation reviews based on role scope performance and market value rather than tenure would help address this.
What are some of the best things about your team?
WE TREAT EACH OTHER AS FAMILY
Posted 5 days ago
Teamwork, Understanding, dedication, punctuality & respect
Posted 10 days ago
The team is quiet and busy. Would like a bit more interaction with them sure it will come.
Posted a month ago
The number of years of service each member has
Posted a month ago
team players, open, always have my back
What do your coworkers need to improve and how could you work together better?
Less meetings where only some team members attend. Not all invited.
All good , really not sure
Share valve in our meetings, not what they ate for dinner the night before.
They don't need to improve anything, they are the way they are and I am the way I am and we have to respect each other the way we are.
I feel some folks were promoted into managers roles for the wrong reason and were not ready. they are doing the day to day stuff not managing their staff which impacts other teams we need better communication and collaboration
What is most positive about the culture and environment at your company?
EACH AND EVERYONE IS SEEN AND TREATED FAIRLY
Posted 5 days ago
The job role assigned to me
Posted 10 days ago
The work from home and flexibility is wonderful
Posted a month ago
The work and home life balance
Posted a month ago
That I am Remote and don't have to deal with constant in office distractions.
What needs to change to make the company culture better?
Follow through on company rules and make sure that all are complying.
People need to get back to wanting to do a good job and service their clients
I would say to educate the people to make the culture better.
What did you like most about the interview process?
There aren't any Interviews reviews of ADP yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of ADP yet.
Be the first to contribute a review.
What makes you most happy at work?
THE CO WORKERS AND MY LEADER
Posted 5 days ago
The work & the fact that we are client facing team
Posted 10 days ago
I like feeling like I am helping others
Posted a month ago
the chance to see new opportunities
Posted a month ago
friends, co-workers, engagement activities and the over-all culture
What's going wrong and how can it be improved?
Treat all employees equally. Regardless of race, colour, location. Stop higher ppl that have zero payroll knowledge.
I think we've always struggling to maintain enough reps to give clients the most time and attention that they honestly expect from us. Burn out becomes very real and hard because with experience, you feel pushed to take on more.
its total chaos on the lyric side of the house. we dont have the proper support or support mechanism clients are being onboarded too fast and not fully prepared the service team has to work twice as hard to stabilize once turned over
I feel like once we are actually paid good money. Everything will be fine. This is a billion-dollar company, and we get pennies compare to the people who are the face of the company we make the company as the "little people" doing ALL the work.
We are being asked to manipulate stats which doesn't sit well with me. It makes me uncomfortable and wrong. Just to give the director a sea of green - makes a mockery of the power that real statistics can have and how they can be used to drive change forward
What do you like best about your company?
There aren't any Outlook reviews of ADP yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of ADP yet.
Be the first to contribute a review.