ADP Client Services Department Employee Reviews

There is no opportunity for career advancement for remote workers. Being told that remote workers don't work is very discouraging

Posted a day ago

Work is enjoyable and fulfilling. Co-workers are friendly and helpful.

Posted 7 days ago

Overall a good experience but have several team members that have had FMLA for YEARS and feel they take advantage of the opportunity to take time off whenever they want and make up time in which ever way they feel, not necessarily what is fair or needed by the team

Posted 11 days ago

I can honestly say, ADP is the best company that I have ever worked for. I know that by leader supports me and encourages me to be the best me I can be.

Posted 15 days ago

Overall, good. Opportunities to move snd grow

Posted 22 days ago

I like the transparency provided by the team.

Posted a day ago

Have some positive insights in company performance

Posted a day ago

Transparency with the goals and objectives of the company.

Posted 7 days ago

My team was recently realigned under new leadership so still adjusting

Posted 11 days ago

ADP Leadership is always open and forth coming with the progress of ADP's future.

Posted 15 days ago

To be objective when it comes to the promotion and not to have preferences for the country they represent.

Communicating in a way that builds trust.

Stop asking us to manipulate stats to give 'sea of green' dashboard. Its uncomfortable & creating stats that mean nothing as they are fake. I am a strong believer in the power that statistics have & how useful they can be but what we are being asked to do by our Service Dir makes a mockery of it all

RRSP company match on each pay

Posted a day ago

Providing options that best suits the employee.

Posted 7 days ago

The best part of the compensation package is you know that you are compensated for your hard work and it does not go unnoticed.

Posted 15 days ago

401k match is nice. I don't use our medical

Posted 22 days ago

The amount of paid time off.

more substantial raises. last couple of years has not covered the COLA in my area

Posted 11 days ago

Pay and benefits and can facility and FPR and VPI

SMH smh SMH smh SMH smh

Our rates are below industry standards

more money would be helpful, especially with the rising cost of food/gas life

They are very collaborative, positive and uplifting.

Posted a day ago

Friendly, compassionate, willingness to help.

Posted 7 days ago

How we come together to get answers and the job done

Posted 11 days ago

My team always works well together and all are willing to pitch in and help out.

Posted 15 days ago

Caring and supportive. We help each of us succeed

Posted 22 days ago

some coworkers are not qualified for the position they are in. Many need to drastically improve their payroll skills

Posted a day ago

Do their own job and not worry about others. Go the extra mile to get the task completed

multiple agents are lacking training and causes us to educate them on their own processes

I interact as much as I want to

there is a lack of responsiveness most of the time and lack of accountability. Does not seem as though the same standards are held across all teams

Providing the tools and resources needed to perform our jobs effectively.

Posted 7 days ago

Very friendly and encouraging environment.

Posted 15 days ago

Recognition for doing a great job

Posted 22 days ago

That my leaders and peers set the bar for expectations on positivity and team environment.

I get to learn about everyone's backgrounds and where they came from - it is quite diverse

Follow through on company rules and make sure that all are complying.

People need to get back to wanting to do a good job and service their clients

I would say to educate the people to make the culture better.

Team and the clients we support

Posted a day ago

I get lots accomplished and keep my clients happy

Posted a day ago

Completing tasks on time and accurately.

Posted 7 days ago

being able to resolve difficult issues

Posted 11 days ago

Completing a big project and knowing that I am assisting ADP to grow.

Posted 15 days ago

Colleagues create a toxic environment

Treat all employees equally. Regardless of race, colour, location. Stop higher ppl that have zero payroll knowledge.

I think we've always struggling to maintain enough reps to give clients the most time and attention that they honestly expect from us. Burn out becomes very real and hard because with experience, you feel pushed to take on more.

its total chaos on the lyric side of the house. we dont have the proper support or support mechanism clients are being onboarded too fast and not fully prepared the service team has to work twice as hard to stabilize once turned over

I feel like once we are actually paid good money. Everything will be fine. This is a billion-dollar company, and we get pennies compare to the people who are the face of the company we make the company as the "little people" doing ALL the work.