Alorica Employee Reviews
Out of 4753 Alorica employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Alorica improve their work culture. The Legal team, with 94% positive reviews, reports the best experience at Alorica compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 31% of that department's reviews constructive in nature.
What do you like best about the leadership team?
working together and not giving up
Review from Customer Support Dept
Good place to work with
They are always their when I have a question.
They always guide us in every step of the way.
Was good managing her agents
What is the best part about your compensation package?
The HMO package and the meal allowance.
Insurance and schedule along with time off
The company pays fairly and provides a great health package
Bonus potential and ability to excel
Review from HR Dept
401k, Paid Time off, Discounted perks available.
What are some of the best things about your team?
My team members are positive, helpful, and kind.
Review from Customer Support Dept
teaches their trainee well to developed
always willing to work and make sure everyone are on right task
Review from Customer Support Dept
Smart and we all work together fo make customers happy
Moving together as a team, altogether.
What is most positive about the culture and environment at your company?
The other agents and the coaches are amazing! They make a great community
Review from Customer Support Dept
To be honest the work environment on the company is bad. The leadership are biased and favors people that they like.
Really feels like a family atmosphere where you are cared for and valued
We have teams that care and help each other
Review from HR Dept
Our activities in the sites, the MLBA (Making Lives Better at Alorica) non-profit.
What did you like most about the interview process?
very easy and managers willing to help you
Review from Customer Support Dept
They give the most concise, considerate kind of interview questions that is open for employees ideas and of course open for the benefit for the company.
I think it pretty easy and fast.
Very automated and quick to get through
Good communication and clear instruction
Review from HR Dept
What makes you most happy at work?
The company concern and care about the mental health of the employees.
The people - everyone holds you up and really makes you valued
I feel accomplished when meeting difficult goals
Review from HR Dept
My leaders who support me everyday
My direct reports keep me going daily.
Review from HR Dept
What do you like best about your company?
Flexibility is a key benefit
Review from HR Dept
You feel at home cause we are Family.
Review from Finance Dept
The acceptance of my coworkers and feeling like my bosses actually care about me as a person instead of just a replaceable body
Review from Customer Support Dept
hiring department great environment moral
We all get along great as a team
Review from Sales Dept