Ambry Genetics – The company is always going through "growing pains" which should not be the burden of the workforce, but responsibility should lie on leadership. | Comparably

Ambry Genetics – The company is always going through "growing pains" which should not be the burden of the workforce, but responsibility should lie on leadership.

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Ambry Genetics Claimed Company
Recently acquired by Tempus Labs, Ambry Genetics excels at translating scientific research into clinically actionable test results based on a deep understanding of the human genome and the biology behind genetic disease. We care about what happens to real people, their families, and the people they love. Our team is dedicated to providing them and their clinicians with deeper knowledge and fresh insights, so together they can make informed, potentially life-altering healthcare decisions. read more
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EMPLOYEE
PARTICIPANTS
542
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15654

The company is always going through "growing pains" which should not be the burden of the workforce, but responsibility should lie on leadership.

What is most positive about the culture and environment at your company?

the Culture is innovative and cutting edge.

Why do you feel undervalued and what would make you feel better about your compensation?

Annually cost of living raises for local Commercial Ops, Non-sales employees.

What are some of the best things about your team?

Co-workers are great. Leadership is inept, untrained and has no scope for workload.

What did you like most about the interview process?

The relaxed style of questions, and the team members who conducted it- were fabulous.

What do you like best about the leadership team?

They are great people, who have to deal with not being able to pay people the standard salary for our industry.

What makes you most happy at work?

Feeling like a positive part of history, playing a positive part in some of the hardest times of our client's patient's lives.

What is most positive about the culture and environment at your company?

Innovation and culture. The 2 original ambry values that we are trying to cling to, to not lose, as the company shifts in different directions.

What's going wrong and how can it be improved?

Leadership is inept and untrained. Staff would need to be expanded and appropriately compensated for the additional workload created by the Deals closed by the sales team.

What are some of the best things about your team?

We are all getting though this together. We, at the team level actively practice Ambry One. Managment does not. We, the Ambry Team, should all be fairly compensated.

What does the leadership team need to get better at?

Hiring, new deals are made without any thought to appropriate staff size. There are less than 2 handfuls of people barely keeping customer operations afloat. Not enough staff for client base.

Why do you feel undervalued and what would make you feel better about your compensation?

Ambry made a observable profit during the pandemic, but "they/execs" say that we still need to cut, and hold back on fair compensation, raises and promotions. It's not right, and VERY out of character of the original Ambry. People over profits, not the profit over people mentality we have currently.

Why do you feel undervalued and what would make you feel better about your compensation?

You have to fill out these surveys every month/quarter/mid year, which get you nowhere. You may get a taxable bonus of less than $200 once in a year- but you have to take on more work, without payment compensation. Customer Operations will hire at a "higher going rate" but will trap you there.

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