It's been great so far, with a few things that need to be nipped in the butt. If a trend of innefiency continues then my job prospect won't be good in the long run. Meetings should always be productive, everyone should be held accountable and commitments should always be kept.

Great so far, despite all the unexpected changes.

It's a great company, but there's a lot of workloads given to individuals as a whole to deal with. It would be easier to have specific agents specialize in specific queues instead of bombarding us with 10 different tasks on top of our general responsibilities. This is very tiring.

Great company but we have a long way to go.

A clear understanding of direction and leadership.

They could do better with communication.

PTO is great. Can't think of anything else.

Insurance and PTO are working great.

We all work as a family.

This company is saturated with very capable people.

The ability to work at home.

Free vision, 401k and PTO.

Flexibility on how to go about your daily workflow.

The ability to help others

We all contribute and help each other with each case.

Lots of talented people. However, we need improvement with communication.

The ability to work from home and have flexibility and leeway.

The ability to learn and tackle the most challenging issues from scratch.

Our team works together to tackle even the most complex issues. Communication is key.

Working together to resolve issues with a collective mindset, with no limitations or constraints.

Everyone communicates. But there should be more accountability to prevent mistakes from frequently happening.

We collaborate in everything! Our team is clearly the best, taken that we got very little to no training upon onboarding since we figured things out by ourselves.

They're very transparent. However, I wish their vision was shared more clearly in meetings or even when requesting new projects to take launch. More improvement in clarity and vision is needed.

We need more checks and balances for reach department. There also needs to be steady communication regarding issues or bugs that other departments are experiencing that may trickle down to others. For example AP and CARE.

The leadership team could do better at having a better vision on what needs to be improved. Meetings should always have an agenda and goals. This agenda should be available to everyone so everyone can be on the same page. Commitment and accountability is something leadership often lacks.

Changes that carry on many mistakes. Things should be thoroughly tested before they're released to avoid more mistakes. I feel we spend so much time fixing things rather than innovating. This affects everyone as a whole including the client. If there's no efficiency then the client will lose hope.

The ability to ride the wave of change. Change is fine as long as there's unity as a team. This should be exemplified in leadership. Leadership knows very little on what we do as workers on a daily basis. Before assigning orders, they should be closely familiar on what we do.