American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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since USAir took over our company has been desecrated by low cost carrier management and policies, lost key high end customers and is no longer regarded as the industry top rated service and technology leader it was for decades.
What is the best part about your compensation package?
hard to say these days but I would have to say travel
What are some of the best things about your team?
smart people who would like to see the company's direction and customer perception improve but are wallowing because of our lackuster low cost carrier management
What's going wrong and how can it be improved?
get rid of the America West/ US Air management regime - replace them with a Gordon Bethune (former Continental) or Richard Anderson or Ed Bastian type
What does the leadership team need to get better at?
we need a CEO who can speak like a professional and otherwise lead the airline in the right direction - compareed to Delta, American has taken an enormous nose dive in customer service which for decades was not the case
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