American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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The M.O.D are bullys to the CSM. They harras the agents to meet metrics, so they can make their bonus. They have us overlook safety and regulations and sacrifice customer service to meet their metrics. (CLT) they Qantas us to close the door 20 min before departure time and drop peoples seats
What is the best part about your compensation package?
Flight benefits when not oversold
What does the leadership team need to get better at?
Being human and realize metrics are killing the companies reputation and will backfire. Agents are not numbers but people and stop overselling flights and putting agents in horrible situations while you sit behind a desk and calculate your metrics
Other Employee Reviews for American Airlines
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