American Airlines – Providing better customer service and experience | Comparably
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
EMPLOYEE
PARTICIPANTS
667
TOTAL
RATINGS
5376
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Providing better customer service and experience

What makes you most happy at work?

Creating a nice customer experience

What is most positive about the culture and environment at your company?

The diversity and ever changing pace and atmosphere

Why do you feel undervalued and what would make you feel better about your compensation?

Offering monetary insensitive would drive good customer service

What do you like best about the leadership team?

They are hands off and you are able to work independently

Other Employee Reviews for American Airlines

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