American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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Don’t think about too much and don’t expect too much
What needs to change to make the company culture better?
The company needs to listen to the employees and pay attention to the needs of the customers as well!
What do your coworkers need to improve and how could you work together better?
Some people could actually try to work, that would be a nice start! And also not expect that everyone else will pick up after them forever
What's going wrong and how can it be improved?
Everything is wrong... I don’t even know where To begin! I feel bad for people who fly with us because of the horrible products we offer! There is nothing service wise we can fix when the products aren’t good enough
What does the leadership team need to get better at?
Everything! The entire company needs a new leadership and to head to a new direction altogether. The company is penny pinching and does not understand how to run a large operation without literally abusing the employees and taking advantage of the customers
Why do you feel undervalued and what would make you feel better about your compensation?
To be fair I suppose the pay is decent and that’s one of the decent things about my job. But the benefits are a joke and the 401k we had before the merger was much better at 9.9% match rather than about 4% (?) now
Other Employee Reviews for American Airlines
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