American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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I am grateful to soon be leaving American Airlines
What does the leadership team need to get better at?
Leadership at AA does not understand the human element in employees. Being disciplined for getting ill is inhumane
What's going wrong and how can it be improved?
AA cannot do anything right. The management is so out of touch with the average employee- the average employee feels it and is acting out in ways that hurt the image and brand of the company
What needs to change to make the company culture better?
Leadership at the company needs to experience what being a frontline employee is like. Jill Surdek, the VP over flight attendants needs to quit parading around like she's a flight attendant and actually be a flight attendant
What are some of the best things about your team?
The younger generation at American Airlines is not afraid to get in there and get things done and make suggestions for improvements. The older generation on the other hand needs to just retire or leave the company and the majority of them are openly unhappy with their employment
Other Employee Reviews for American Airlines
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