American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential.
With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
HR or Marketing? Claim Your Free Employer Account
Senior management is weak. HR is non-existent with each functional area acting as a fiefdom. Strong employees are overlooked and promotion decisions are capricious. Many middle managers of color were fired during the pandemic and no attempt has been made to rehire. It is diversity lip-service only.
What makes you most happy at work?
Interactions with other employees on the team
What are some of the best things about your team?
Very supportive and open to feedback
What is the best part about your compensation package?
Bonus is above market rate
What is most positive about the culture and environment at your company?
People care about each other
What would you improve about your company's interview process?
Standardize the process. At AA each area does whatever it wants which makes no sense.
What does the leadership team need to get better at?
HR processes. Top-performing employees of color were fired during the pandemic without any HR review process. Now AA is attempting to hire from outside to meet diversity goals. Why not rehire experienced employees first, many of whom are people of color?
Other Employee Reviews for American Airlines
×