Amtrak Outlook Employee Reviews | Comparably
Amtrak Claimed Company
We are not just a railroad; we are a company that moves people. With 21,000 route miles in the US running 300+ trains a day to 500 destinations. read more
EMPLOYEE
PARTICIPANTS
336
TOTAL
RATINGS
2153
HR or Marketing? Claim Your Free Employer Account

Amtrak Outlook Employee Reviews

What makes you most happy at work?

riding the rails and meeting new people

A job very well done.

Able to help seeing people happy

Being able to take pride in my work

Hours, Pay, Benefits and coworkers

Review from Operations Dept

Having the opportunity to work and stay busy.

Review from Engineering Dept

The projects I work on are mega and provide a sense of purpose.

Review from Engineering Dept

We are allowed independent thought without being micro-managed

Just doing my job and making people happy

Review from Operations Dept

opportunity to learn and grow

The challenging (but rewarding work) and the people I work with. We are all working towards the same goals, mission, and vision.

my paychecks are great and medical

Review from Operations Dept

What's going wrong and how can it be improved?

Extreme lack of standardization and procedures. Also, company, especially management needs a culture overhaul. Perhaps a third party who turns around company culture can be brought in.

Managers need to get more input from line workers before policies are changed or implemented. It would get the employees more engaged in their work and lead to more efficient work processes. There seems to be an ivory tower tendency by the managers who never seem to get out of their office.

Too much reliance on government money. No one cares about anything.

Changing the leadership group; over 75 VPs

Review from Engineering Dept

Need to work with FRA and not against them; need to cut from union operations employees instead of management; need to actually invest in internal systems with not only technology but also keeping people around to maintain them; need better project management across the board.

Antiquated procedures and processes, lack of culture, lack of rewarding performance

What do you like best about your company?

The dedication of the right people.

What would you most like to see improved at your company?

Communications and collaborations between departments

Review from Operations Dept

Executive leadership needs to actually work with each other.

Review Sentiment at Amtrak

70
70%
30
30%

About Amtrak's Outlook

C+
70/100

Where This Score Ranks Amtrak's Outlook

TOP
50%

In the Top 50% of 1226 similar size companies on Comparably

BOTTOM
45%

In the Bottom 45% of 179 companies in Washington, DC

2nd

2nd place versus 3 competitors rated on Comparably

Amtrak's Outlook is scored a C+ by 470 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Amtrak's Outlook score helps to boost their overall culture score, due partly to the fact that the Operations department’s positive scores help Outlook to be one of Amtrak's stronger culture attributes. Use the filters below to understand Amtrak employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 12 days ago.

Rate Outlook the Highest

  • Experience - 1 to 3 Years
    +19%
  • Department - Operations
    +7%
  • Gender - Female
    +7%

Rate Outlook the Lowest

  • Experience - Over 10 Years
    -12%
  • Tenure - 2 to 5 Years
    -10%
  • Department - IT
    -9%

How Amtrak's Outlook Score is Calculated

FILTER RATINGS BY

Results from 330 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

69
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic19%
Good28%
Neutral39%
Bad12%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes69%
No31%
Are you typically excited about going to work each day?
×
Rate your company