Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
Avaya Company Culture
Avaya Culture
This score is derived from employee ratings & reviews2.8/5
Avaya's Overall Culture is rated D+
Top Rated Culture Dimensions
Diversity
BTeam
BManager
B-Meetings
COffice Culture
CAvaya CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Patrick Dennis
56 /100
See More
Diversity at Avaya
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at Avaya have rated Meetings, Team, and Manager as the highest categories they have scored
Women at Avaya
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at Avaya have rated Team, Manager, and Environment as the highest categories they have scored
Avaya eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-23
Avaya employees are -23% more likely to recommend Avaya as a great place to work
| 32% | Promoters |
|---|---|
| 13% | Passives |
| 55% | Detractors |
Working at Avaya
Working at Avaya is rated below average by 116 employees, across various culture dimensions. Avaya employees rate Team highest among all categories, and think that Executive Team and Perks And Benefits have the most room for improvement, putting Avaya’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at Avaya was rated by employees.
Overall Company Culture at Avaya
D+
Overall Company Culture at Avaya is rated D+
Last updated months ago
Bottom
25%
Avaya ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Avaya Employee Reviews
Out of 96 Avaya employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Avaya improve their work culture.
| Positive Reviews | 57% |
|---|---|
| Constructive Feedback | 43% |
Positive Reviews From Avaya Employees
- What makes you most happy at work?Collaborating with my team and finding innovative solutions to complex problems.
- What makes you most happy at work?Teaming and coworkers. Every day I'm shocked and what they have accomplished with so little autonomy and so many challenges. I've seen pure burnout and then renewed second wind over and over again.
- What is most positive about the culture and environment at your company?The people I work with directly in Avaya.
Constructive Feedback From Avaya Employees
- What needs to change to make the company culture better?Support distributed teams and work life balance.
- Why do you feel undervalued and what would make you feel better about your compensation?Many employees have not had a raise for years. Many employees lost a great deal of money in Stock Options that was supposed to be a benefit. Heathcare premiums and out of pocket expenses are ridiculous now. Overall, we all make less than we did 10 years ago with inflation.
- What's going wrong and how can it be improved?Lack of direction and continuity
Avaya Company Information
Avaya Company Overview
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create.
Avaya was founded in 2000 and its current CEO is Patrick Dennis. Since its inception 26 years ago, Avaya has grown to 6000 employees.
Avaya Mission, Vision & Values
Avaya Mission Statement
We help organizations drive business momentum by creating unforgettable customer and employee experiences.
Avaya Vision Statement
To reimagine the ways?people and businesses engage and experience the world.
Avaya Values
- Innovation Every Day
- Optimism That’s Contagious
- Leading With Trust
Sustainability and Corporate Social Responsibility at Avaya
Avaya remains committed to environmental sustainability, doing our part to combat climate change, identifying opportunities to reduce the environmental impact of our activities, solutions, and services, and facilitating the return and end-of-life management of electrical and electronic equipment, batteries, and packaging.
Avaya believes it’s our responsibility to make the world a better place and together with our employees, communities, customers, partners, and suppliers, we’re working to make that a reality. Avaya embeds corporate responsibility into our day-to-day business, from our product design to supply chain management to employee giving.
Avaya believes in giving back to those communities where we live and work. We support charitable organizations around the world and recognize that giving back comes in many forms, including volunteer time, product donations, and financial support.
| Headquarter | 350 Mt Kemble Ave Morristown, NJ 07960 United States of America |
|---|---|
| Website | www.avaya.com |
| Founding Date | 2000 |
| Tel | (908) 953-6000 |
| Company Status | Private |
| Jobs | www.avaya.com/en/about-avaya/careers/welcome/ |
| Social Sites |
Avaya Employees
Avaya has 6000 employees. 116 employees at Avaya have reviewed Avaya across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 116 Avaya employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Avaya are not very pleased with their total compensation at Avaya, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Avaya are generally satisfied with their team. 116 Participants grade the quality of their coworkers a B. The majority believe the meetings at Avaya are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Avaya believe the environment at Avaya is positive. Most Participants believe the pace of work at Avaya is moderate. About 44% of the employees at Avaya work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Avaya are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Avaya employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Avaya report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Avaya have 4+ meetings
Meetings
A Day in the Life
83% of Avaya employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Avaya employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Avaya employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Avaya employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
50% of Avaya employees call their work environment negative
Environment
Joining Avaya - Employee Onboarding
The prevailing opinion from employees about joining Avaya is that the company was very prepared on their first day. Avaya employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Avaya KPIs and OKRs
At Avaya 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Avaya's KPIs and OKRs is essential for its success. Out of 11 Avaya employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Avaya CEO & Leadership
Avaya CEO - Patrick Dennis
56 /100
Avaya’s CEO Patrick Dennis started in this role in 2024. Patrick’s approval rate is lower compared to CEOs at similar sized companies, putting Patrick in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in New York. Patrick Dennis’s employees rank Avaya in the Top 35% for Team, in the Top 40% for Manager, and in the Bottom 45% for Meetings. Dennis is generally unpopular with Avaya employees, but ranks especially low with employees with the company for 2 to 5 Years, and by employees in the Sales department and employees with Over 10 Years experience. However, employees identified with Other ethnicities have a slightly more favorable view of the CEO. When compared to Avaya’s competitors, Patrick Dennis ranks below both NICE Ltd CEO Barak Eilam and inContact CEO Paul Jarman.
Avaya Leadership
The Avaya Executive Team is rated a “D-” and led by CEO Patrick Dennis, Vice President and CTO -- Emerging Products & Technology Val Matula, and Director - Executive Communications - Office of the CTO and Solutions & Technology Michelle Basch
Patrick Dennis CEO / President
Patrick Dennis serves as the CEO / President of Avaya.
Val Matula Vice President and CTO -- Emerging Products & Technology
Val Matula serves as the Vice President and CTO -- Emerging Products & Technology of Avaya.
Michelle Basch Director - Executive Communications - Office of the CTO and Solutions & Technology
Michelle Basch serves as the Director - Executive Communications - Office of the CTO and Solutions & Technology of... read more
David Chavez Vice President, Office of the Chief Technology Officer
David Chavez serves as the Vice President, Office of the Chief Technology Officer of Avaya. David started at Avaya in... read more
Michael Runda Senior Vice President, and President, Avaya Client Services
Michael Runda serves as the Senior Vice President, and President, Avaya Client Services of Avaya. Michael started at... read more
John McCormick VP Information Technology
John McCormick serves as the VP Information Technology of Avaya.
Todd Meister VP, North America Channel Sales
Todd Meister serves as the VP, North America Channel Sales of Avaya.
Susan Bailey VP - Americas Sales, Global Accounts, Channels & Alliances
Susan Bailey serves as the VP - Americas Sales, Global Accounts, Channels & Alliances of Avaya.
Karl Heinzelmann Vice President, Professional Services
Karl Heinzelmann serves as the Vice President, Professional Services of Avaya. Karl started at Avaya in October of 2018.... read more
Avaya Salaries
How much does Avaya pay?
How much do people at Avaya get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Avaya is $120,233, or $57 per hour, while the estimated median salary is $115,123, or $55 per hour.
At Avaya, the highest paid job is a Corporate Counsel at $243,429 annually and the lowest is an Admin Assistant at $44,345 annually. Average Avaya salaries by department include: Business Development at $103,226, Customer Support at $84,627, Admin at $50,840, and Operations at $89,740. Half of Avaya salaries are above $115,123.
58 employees at Avaya rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 171 ratings) while 52 employees at Avaya rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 61 ratings).
Salaries contributed from Avaya employees include job titles like Principal Engineer, Developer, Sales Engineer, and Senior Product Manager. Comparably data has a total of 20 salary records from Avaya employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $175k | $175k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$120,233*
Average Compensation
$115,123*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Avaya Salaries by City
- Dallas
- Fort Worth, TX
- New York
- San Francisco
- Chicago
- Oklahoma City, OK
- Boston
- Phoenix
- Minneapolis
- Denver
- Boulder
- Fort Collins, CO
- Miami, FL
- Colorado Springs, CO
Avaya Salaries by Department
Diversity & Inclusion at Avaya
Diverse employees at Avaya score the company 70/100 across various culture categories, placing Avaya in the Top 35% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Avaya across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Avaya Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Work From Home Policy
- Unique Office Space
Avaya PTO
Avaya's PTO and Vacation policy typically gives unlimited days off a year with 25% of employees expected to be work free while out of office. Paid Time Off is Avaya's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Avaya's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding Avaya
What is Avaya address?
Avaya location is at 350 Mt Kemble Ave
Who is the CEO of Avaya?
Avaya CEO is Patrick Dennis, their score by employees is 56
What is Avaya eNPS?
The eNPS for Avaya is -23
What is the salary for Content Strategist in Avaya?
Content Strategist average salary in the US is 77k
What are the salaries in the Engineering in Avaya?
The average salaries for Engineering in Avaya is 145k
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