CarMax – One of the worst experiences, should have left years before I did. | Comparably

CarMax – One of the worst experiences, should have left years before I did.

CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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One of the worst experiences, should have left years before I did.

What does the leadership team need to get better at?

Understanding the word "leader" and what it truly means in every aspect of its existence.

What needs to change to make the company culture better?

Just about everything you can think of. Most of all treating employees as individuals, and not numbers and bodies that can just be replaced whenever as needed. Some shoes can not be filled.

What do your coworkers need to improve and how could you work together better?

CarMax needs to stop hiring people with no prior automotive repair experience and start only hiring people with knowledge. The "we can train anyone to do this" mentality is horribly wrong and proves to be incorrect day in and day out.

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