CarMax Operations Department Employee Reviews
Briefly describe your overall experience at your company
I like it, as anything it is evolving, for the better; there are always growing pains.
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They are very easy to talk too.
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The way they treat the employees
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They always project confidence and intelligence, they really value having a good workplace culture.
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All managers and leads are different. The ones who I work under are compassionate and friendly. Strong leadership skills and always willing to help in development of their associates.
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They care about my development
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What does the leadership team need to get better at?
Management is very poor and inconsistent
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know what your leads and managers are doing, they repair cars that are unsafe, and managers judge employees, Stop having favorites and promoting them
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What is the best part about your compensation package?
Health benefits are decent, has family leave
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Good salary, very competitive especially for the Richmond area.
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It really could be worse. No complaints.
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They match my 401k dollar for dollar up to 6 percent of my earnings
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The compensation package is not that great.
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Why do you feel undervalued and what would make you feel better about your compensation?
Communication and hr person to speak on site
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The pay scale is a little low for the job
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What are some of the best things about your team?
Supporting me when I need help
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We all Work well together
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They partner up with each other frequently if they are lost or do not know what to do in a work related situation.
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We can all work together
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Everyone works as a team
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What do your coworkers need to improve and how could you work together better?
actually care to repair cars the right way
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There is little communication, between shifts. We are often left with no notes from the previous shift.
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What is most positive about the culture and environment at your company?
The workers all try their best
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It is an all inclusive work environment
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The employees ability to communicate
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air condition and free food
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They treat you like they really care about you .
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What needs to change to make the company culture better?
Communication and hr person on site
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Awards to those who earn them. Enforcement of basic rules.
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What did you like most about the interview process?
Interview process was good, the interaction with previous managers productive
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Short and not to overly involved
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It was very easy to talk to the interviewer
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They are very honest about how hard it is a and they do not hide the bad things.
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I thought the cases were challenging, but the people leading the interviews tried to make me comfortable throughout it.
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What would you improve about your company's interview process?
if you apply for a auto tech have someone who knows what a mechanic can do and not have a sales manager interview them
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What makes you most happy at work?
Being able to do my best
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I get challenging work, but I'm given the resources and support to succeed.
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The team I am currently working with.
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being able to grow within the company and teach other employees
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Being able to help see cars be reconditioned for the customers.
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What's going wrong and how can it be improved?
Communication and hr on premise
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Our management team is very poor and is not understanding with our mechanics
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fire managers and hire ones that know what they are doing
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What do you like best about your company?
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What would you most like to see improved at your company?
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