CarMax – Nothing but empty promises and wrong hopes from management. Very unprofessional and poor management. All they care is to hold their positions and blame others for their mistakes. Training is redicilous, with no clear goal. Very low pay, with low comission and base pay | Comparably

CarMax – Nothing but empty promises and wrong hopes from management. Very unprofessional and poor management. All they care is to hold their positions and blame others for their mistakes. Training is redicilous, with no clear goal. Very low pay, with low comission and base pay

CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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Nothing but empty promises and wrong hopes from management. Very unprofessional and poor management. All they care is to hold their positions and blame others for their mistakes. Training is redicilous, with no clear goal. Very low pay, with low comission and base pay

What needs to change to make the company culture better?

CEO, Regional Management, LGM, and Sales Managers.

Why do you feel undervalued and what would make you feel better about your compensation?

Better and fair pay, growth possibilities, professional management.

What do your coworkers need to improve and how could you work together better?

Learn the basic of customer service, respect, and professionalism.

What's going wrong and how can it be improved?

Poor quality cars, low inventory, constant overcoming customer complaints.

What does the leadership team need to get better at?

Everything!!! They got it all wrong! People oriented -zero Customer orineted-zero Vehicle quality-zero Talent growing-zero

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