Cherwell Software Product Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Sam is clearly an excellent CEO and leader.
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They present a clear direction in all-employee meetings and are personable in the hallways and easy to approach.
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They seem to care about my career goals.
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Their clarity with what's going on, and where the company is heading.
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They now work together instead of silos
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What does the leadership team need to get better at?
'make work flow' is a joke - the integrations and internal processes are inefficient and difficult to navigate. Development needs to be held accountable to resolve bugs and create software customers actually want to use.
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What is the best part about your compensation package?
I don't take the benefits here but appreciate the fairness of my base pay.
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The Flexible PTO improves my work-life balance.
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I like that we have medical insurance.
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Free car parking near to the office.
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Why do you feel undervalued and what would make you feel better about your compensation?
I am paid significantly less than most of my team, despite being one of the top performers. Its completely demoralizing to know that I am valued significantly less than those doing far less work.
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The benefits made sense when we were a smaller company, but we have big company problems without the big company benefits. The pay is OK, but doesn't make up for the benefits. Specifically, the health and dental plans are expensive and still require a lot out of pocket.
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What are some of the best things about your team?
Everyone on this team cares and is invested in the job.
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My co-worker doesn't live in the same city, so our interactions are on video. She seems like a great person and good worker. The people around me work well together, trying to good work and problem solve - and they have welcomed me to the group though we don't work together directly.
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Everyone is very knowledgeable and I feel welcomed.
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We don't take each other too seriously
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Hard working and always keen to improve.
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What do your coworkers need to improve and how could you work together better?
my coworkers generally try, but management could be doing much more to guide lower performers and create team building opportunities.
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What is most positive about the culture and environment at your company?
its almost impossible to get fired, so job security is good.
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The group I work with is motivated, and works hard to get the job done. No one is afraid to speak up with disagreements.
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Collaborative and people are always trying to provide me with resources to learn.
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Everyone works as a team
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still has the startup feel even as we grow
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What needs to change to make the company culture better?
It's a good culture from my perspective. At the same time, I think we could get more clarity on how the overarching company goals translate into into daily decision-making and prioritization of work.
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The snacks. But seriously, the people I work with.
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When I feel like the work I do contributes to the goals of the organization.
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The potential to learn and grow.
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Working as a team on a project.
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Making a difference and knowing that we plan or work work on today will be used by our customers at some point down the line.
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What's going wrong and how can it be improved?
Central is a complete disaster. Salesforce does not integrate well with CSM whatsoever. The egos in dev are completely unchecked - they do not care about customers whatsoever. Sales is consistently overpromising on a product that cannot deliver.
Review from Product Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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