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Management. The right example could be set. Proffesionalism. Better at hiring the right workers. Hostile environments not being created by leadership and being enabled by leadership to regular workers.
What do your coworkers need to improve and how could you work together better?
Management defines the work ethic. Management enables poor behavior from former employees. Customer service is nonexistent due to poor training. If leadership can't do their job right, how can you expect a normal work to?
What does the leadership team need to get better at?
Communication. Favortism. Proffesionalism. Contribution. Equality. Keeping at home or family problems at bay. Not creating a hostile environment. Giving all employees the same amount of work and equal treatment. A manager isn't only limited to bagging and counting money, they can also help etc.
What needs to change to make the company culture better?
More strict on behaviorial writeups. Hiring the right people, meaning more face to face interviews. Enforcing the same rules to management. Limiting leadership like they do regular workers in regards to their phone, I doubt a manager needs to be using TikTok and Snapchat to communicate with someone.
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