Chick-fil-A CS Rep Employee Reviews
Briefly describe your overall experience at your company
Negative, specific location still needs to improve management
Review from Customer Support Dept
It's not the best place to work. There are many other better jobs.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They dont micromanage and allow us to do our job
Review from Customer Support Dept
There is a lot of team work
Review from Customer Support Dept
Everyone is friendly and helpful.
Review from Customer Support Dept
They are so helpful and special.
Review from Customer Support Dept
Everone is really friendly and like a second family.
Review from Customer Support Dept
What does the leadership team need to get better at?
My location does not keep track of wages for team members and leaders and delegates part time hours to full time employees. The owner also is know for losing his temper and cursing out employees, which is completely inappropriate. People often feel like they are targeted.
Review from Customer Support Dept
Leadership is typically good with an occasional exception.
Review from Customer Support Dept
Everything. Leadership is the worst part of working here. What really needs to be implemented is random drug and alcohol tests.
Review from Customer Support Dept
Control employees and delegate tasks properly
Review from Customer Support Dept
Attitudes and professionalism needs improvement. Operator does not give raises or bonuses regularly.
Review from Customer Support Dept
What is the best part about your compensation package?
The 401k and healthcare are amazing
Review from Customer Support Dept
Everything it is amazing for me.
Review from Customer Support Dept
Get paid every two weeks.
Review from Customer Support Dept
Free meals when working is a great benefit
Review from Customer Support Dept
The health and vision plan
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, opportunities to grow and get promoted.
Review from Customer Support Dept
Chick-Fil-A is a greedy and selfish company that puts money before their employees. Working outside in the 100+ degree heat with no compensation is no way to treat employees.
Review from Customer Support Dept
No team member is paid enough even though our operator is raking in hundreds of thousands of dollars. They don't care about our mental and physical health.
Review from Customer Support Dept
I think we, as team members do a lot of work that we don't get recognized for.
Review from Customer Support Dept
The Manager waited to call me until 4.5 hours after my shift started. They admitted that they arrived late this morning, but were hostile when they called me. I explained that I left a message on hot schedules, and that I would have come back for my shift had they called me back when they arrived.
Review from Customer Support Dept
What are some of the best things about your team?
The other regular employees are respectful and honest individual each with a good attitude and understanding of the company.
Review from Customer Support Dept
Most coworkers are nice and fun to work with.
Review from Customer Support Dept
Coworkers are typically great. Occasionally there will be someone you don't like but that's life.
Review from Customer Support Dept
The teamwork here is fantastic, I work at the layton antelope drive location. The management puts way too much stress on the team to be perfect but when we work together we do great, even if it still doesn’t meet t
Review from Customer Support Dept
We genuinely each other and love the environment
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Team Leaders not to bully people
Review from Customer Support Dept
I asked my trainer if the chicken needed to be marinated. They told me yes, then asked why I was marinating it. There needs to be a dedicated trainer or training guide for the menu items. One of the managers has not even finished there training.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Friendly co workers make the environment less hostile
Review from Customer Support Dept
Not much. The environment and culture is not very good anymore.
Review from Customer Support Dept
Christian based and very friendly
Review from Customer Support Dept
The team members and leaders are the most positive.
Review from Customer Support Dept
The customer and the managers and the pay make the job
Review from Customer Support Dept
What needs to change to make the company culture better?
Allowing more frequent breaks when able. Having more people working per shift to handle duties.
Review from Customer Support Dept
What did you like most about the interview process?
The group setting of the interview
Review from Customer Support Dept
It was quick and to the point I was hired the same day
Review from Customer Support Dept
THEY ARE ALWAYS HIRING, YOU BASICALLY CANT GET REJECTED
Review from Customer Support Dept
It was laid back didn't make me nervous
Review from Customer Support Dept
I meet all of the management at the store through the interview process. Also, I was offered a free beverage during interview.
Review from Customer Support Dept
What would you improve about your company's interview process?
Be more professional, don't keep interviewee waiting for hours, and do not keep rescheduling because of company's poor time management.
Review from Customer Support Dept
I think communicating with people more effectively would be nice.
Review from Customer Support Dept
What makes you most happy at work?
Free food and discount. Working with friends.
Review from Customer Support Dept
I am most happy at work when the clock reads 3:00 Pm and I leave.
Review from Customer Support Dept
I love the pay for the work I do
Review from Customer Support Dept
When I am working with coworkers that I like
Review from Customer Support Dept
The team and our customers
Review from Customer Support Dept
What's going wrong and how can it be improved?
Turn over rate is extremely high and employees are being targeted, disrespected and not recognized or receiving fair wages
Review from Customer Support Dept
Better pay. Not much chance for advancement
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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