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Six years of ups and downs. I've had fantastic managers and I've had completely useless managers. I've noticed a trend in recent years that store employees valued less and new managers are ill equipped and/or ill trained.
What does the leadership team need to get better at?
They need to show investment in their employees not just their managers.
What did you like most about the interview process?
They are supposed to have hirees be interviewed by two different managers from different stores. When done it takes away panic hiring.
What do your coworkers need to improve and how could you work together better?
Store hiring needs to be more focused on how different types of people work and how best to effectively use different types of workers.
What is most positive about the culture and environment at your company?
The stores that have the ability to retain workers tend to have employees that are invested in their customers. Leaving customers invested in the worker.
Why do you feel undervalued and what would make you feel better about your compensation?
I was never offered stock options. The pay cap is far below the cost of living of my area. Due to making such minimal pay I can't afford to take advantage of the insurance options that they provide simply to sate law.
What's going wrong and how can it be improved?
Management from high to low do not invest enough into their employees. Management needs to improve employee treatment and week on what causes high turnover. Most employees don't quit jobs they quit managers. So poor management coupled with poor pay is leading to a decline.
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