Circle K CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
I have been promoted quickly because management has seen my potential.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They listen most of the time. They care about us. Some work harder than others and do not know how to lead, but others are great leaders. The harder workers should get paid more than those who are really slow or do kit work as hard.
Review from Customer Support Dept
They provide job stability since there is a high turnover rate, I will always have work.
Review from Customer Support Dept
Greeting the customers when they come in circle k
Review from Customer Support Dept
Big lack of open communication among all members on team
Review from Customer Support Dept
Patience when dealing with new employees
Review from Customer Support Dept
What does the leadership team need to get better at?
Pay employees more and have more than one person working at a store.
Review from Customer Support Dept
Helping each other when busy
Review from Customer Support Dept
Employees' work/life balance and concentrating on more than just Circle K bottom line profit at the cost of employees. And finding ways to retain employees, instead of a revolving door of new hires. Expecting loyal employees to cover shifts of no show coworkers, yet not allowed to get OT.
Review from Customer Support Dept
learning proper manners, being more professional, and not playing favorites
Review from Customer Support Dept
Be a ma manager instead of starting drama and disrespecting others
Review from Customer Support Dept
What is the best part about your compensation package?
I really do not use it.
Review from Customer Support Dept
Dental and percentage of coverage
Review from Customer Support Dept
I have insurance but pay way too much for the little bit it covers
Review from Customer Support Dept
I don't have one so that's hard to say
Review from Customer Support Dept
The best part would probably only be that employees are paid weekly. It really can come in handy during personal emergency situations. As far as the pay rate goes, considering circle k is a world wide corporation they can afford to pay more than minimum wage
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I do a lot of extra cleaning as well as great costumer service! I personify have to clean up human Feces from the rest room as well as the outside storage and garbage area. I am also the only person that does it everyone else refuses to clean it.
Review from Customer Support Dept
I took this job out of desperation because my car broke down and I needed a job that I could walk to. I was told that I had to start at $8.50 with opportunities for raises. A few months later two men were hired at $10 and $10.25. Both were under me as I was a Lead CSR.
Review from Customer Support Dept
More money better benefits to employees
Review from Customer Support Dept
we stand for hours without breaks, our schedules constantly change, yet hours are limited to the point of sheer poverty.
Review from Customer Support Dept
better medical and vision benefits would be wonderful
Review from Customer Support Dept
What are some of the best things about your team?
My current manager is fair and my co-workers work together to accomplish our goals during our shifts.
Review from Customer Support Dept
They are all very caring people
Review from Customer Support Dept
The few that actually stay and are loyal to Circle K love our customers and care about the store. But, with the low pay and a lot of responsibilities, it's a revolving door of new hires that don't stay long, and that makes it even more stressful on the few that actually stay.
Review from Customer Support Dept
Friendly and loyal for the most part
Review from Customer Support Dept
Friendly willing to help each other out they make the time fly
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to stop making excuses for why they can't get their work done during the day
Review from Customer Support Dept
To communicate and work harder. It’s simple to stick a cooler we have a Schematic as well as labels no one uses. They also leave there trash everywhere and if u take the time to clean nice n organize
Review from Customer Support Dept
better teamwork, instead of shoveling everything onto the newer employees
Review from Customer Support Dept
They need to improve everything
Review from Customer Support Dept
Talking listening working helping each other
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
To me costumer service come first making people smile with quick and friendly service.working nite shift I noticed a lot of people would rather be in and out instead of talking n waiting on a long line.
Review from Customer Support Dept
Nothing much to say about but it's good
Review from Customer Support Dept
I do feel like the company gives me every opportunity to grow. Corporate is a bit intimidating when they come in, but are very personable.
Review from Customer Support Dept
My manager is unusually fair and works to build a schedule that works for everyone. We all work hard to make sure he is happy.
Review from Customer Support Dept
My manager and I love our customers and our customers love coming in to us. We have had many comments about how nice it is to come in to our store to smiling and nice employees. It's a good feeling and makes me want to stay, even with low pay and bad benefits. But, good feelings don't pay bills
Review from Customer Support Dept
What needs to change to make the company culture better?
Everyone needs to do their job and work as a team
Review from Customer Support Dept
Everything needs to change to make it better
Review from Customer Support Dept
hire more diverse employees who want to work.
Review from Customer Support Dept
Better management and truthful employers.
Review from Customer Support Dept
The bonuses should be offered to the employees rather than the manager that suppresses pay in order to boost theirs. I believe the bonus system is the motive behind all of the miss treatment. They get paid more if we get paid less, if we can't make it they thrive. That's really low. And we feel it.
Review from Customer Support Dept
What did you like most about the interview process?
You asked me questions no one else has ever asked and made sure to explain n ask why is this.
Review from Customer Support Dept
The questions were experience based
Review from Customer Support Dept
It was not stressful. It was a bit laid back, and I was afforded the opportunity to ask questions.
Review from Customer Support Dept
Meeting future coworkers and the possibilities offered.
Review from Customer Support Dept
Quick, efficient, clear cut, basic,
Review from Customer Support Dept
What would you improve about your company's interview process?
More cross examination for future employees
Review from Customer Support Dept
I met her in a back office that was cramped and dirty. She lied to me about my pay options. She said everyone was hired at the rate she hired me at. I later found out that was a lie.
Review from Customer Support Dept
Ask more questions eye contact
Review from Customer Support Dept
they act as if they are interviewing you for an executive position, and offer you minimum wage and scattered shifts,
Review from Customer Support Dept
Stop hiring people based off of personal interests and relationships
Review from Customer Support Dept
What makes you most happy at work?
Being able to meet new people and make people smile!
Review from Customer Support Dept
Customer service, dealing and communicating with customers
Review from Customer Support Dept
Knowing that I am doing the best I can, and the recognition I receive from my superiors.
Review from Customer Support Dept
A clean store makes me happy
Review from Customer Support Dept
Customers happy. A smile is contagious and can brighten their day, which makes me happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Employees need protection from robberies. Let employees carry weapons for protection.
Review from Customer Support Dept
The manager showing more respect to the customer and the coworkers
Review from Customer Support Dept
Hate my job higher up does not. Care
Review from Customer Support Dept
assistant managers are not properly trained in the skills required to justify their work titles
Review from Customer Support Dept
Everything is going wrong and it can't be fixed
Review from Customer Support Dept
What do you like best about your company?
Customer because the company and the super and HR, corporate office don't care about me or my coworkers
Review from Customer Support Dept
What would you most like to see improved at your company?
The way they treat their employees
Review from Customer Support Dept