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I went from a manager that truly appreciated all I did and went through as a third shift worker, to working for a new manager that is distant and overly critical without considering the strain of third shift work. My customers are drunks and addicts, and that takes a toll.
What is the best part about your compensation package?
I don't receive a compensation package that I know of.
What did you like most about the interview process?
The manager at the time was very friendly, and seemed eager to have someone willing to work third shift.
What are some of the best things about your team?
Most of them are friendly and understanding. My only issues are with my manager, whom doesn't seem to care about what I have to deal with. My previous manager was great, and I never had that problem with him.
What's going wrong and how can it be improved?
Better communication and empathy from management. I work hard..but I admittedly worked harder when I felt appreciated...which I don't now. I've gone a full year and a half, working fulltime through a pandemic, and time off has been denied to me for that entire time.
What does the leadership team need to get better at?
They need to understand that 3rd shift doesn't exist wholly to fill in the gaps that the daytime shifts fail to do when they have two or more people working, compared to me being all alone at night trying to maintain sanity while dealing with the worst of society.
What needs to change to make the company culture better?
New managers need to be trained better to interact with ALL of their employees..not just the ones they spend the most time around. If issues with my performance aren't discussed with me, I have no idea what needs to be improved upon, and likewise they don't know what they could do better for me.
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