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CO-OP Financial Services Claimed Company
CO-OP Financial Services helps your credit union leverage the latest technology and insights to strengthen member connections and propel growth. read more
CO-OP Financial Services Company Culture
CO-OP Financial Services Culture
This score is derived from employee ratings & reviews2.8/5
CO-OP Financial Services' Overall Culture is rated D+
Top Rated Culture Dimensions
Perks & Benefits
BCompensation
BHappiness
CeNPS
CEnvironment
C-CO-OP Financial Services CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Todd Clark
56 /100
See More
Diversity at CO-OP Financial Services
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at CO-OP Financial Services have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored
Women at CO-OP Financial Services
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at CO-OP Financial Services have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored
CO-OP Financial Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-22
CO-OP Financial Services employees are -22% more likely to recommend CO-OP Financial Services as a great place to work
| 32% | Promoters |
|---|---|
| 14% | Passives |
| 54% | Detractors |
Working at CO-OP Financial Services
Working at CO-OP Financial Services is rated below average by 47 employees, across various culture dimensions. CO-OP Financial Services employees rate Perks And Benefits highest among all categories, and think that Leadership and CEO Rating have the most room for improvement, putting CO-OP Financial Services’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at CO-OP Financial Services was rated by employees.
Overall Company Culture at CO-OP Financial Services
D+
Overall Company Culture at CO-OP Financial Services is rated D+
Last updated months ago
Bottom
25%
CO-OP Financial Services ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
CO-OP Financial Services Employee Reviews
Out of 58 CO-OP Financial Services employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping CO-OP Financial Services improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From CO-OP Financial Services Employees
- What did you like most about the interview process?It felt friendly very friendly. The team seemed good. I didn't hear anything bad about the place and there weren't even signs on how bad it was.
- What makes you most happy at work?Walking around after lunch looking for free leftovers from a management meeting that I can eat since I don't get enough time to go out to lunch with their crazy bipolar deadlines.
- What is most positive about the culture and environment at your company?Sometimes you can find leftover food from a management meeting in the breakroom that you can scavenge.
Constructive Feedback From CO-OP Financial Services Employees
- What's going wrong and how can it be improved?Most recent past CEO did not make the best decisions for company and it has had some financial struggles
- What needs to change to make the company culture better?More honest feedback and collaboration.
- What do your coworkers need to improve and how could you work together better?Meetings can be more effective and less frequent.
CO-OP Financial Services Company Information
CO-OP Financial Services Company Overview
CO-OP Financial Services helps your credit union leverage the latest technology and insights to strengthen member connections and propel growth.
CO-OP Financial Services was founded in 1981 and its current CEO is Todd Clark. Since its inception 45 years ago, CO-OP Financial Services has grown to 1406 employees.
CO-OP Financial Services Mission, Vision & Values
CO-OP Financial Services Mission Statement
What makes credit unions different from other financial institutions? Our unique sense of purpose: People helping people. Helping people and their communities achieve financial well-being has inspired the credit union mission since the beginning, and now we go to the very heart of the matter through programs that empower, engage and assist our communities.
CO-OP Financial Services Vision Statement
CO-OP Financial Services helps your credit union leverage the latest technology and insights to strengthen member connections and propel growth. How? We unite innovative thinkers with deep experience in the credit union and payments industries to incite progressive ideas built around consumers’ financial needs. The result is a continually evolving portfolio of seamless and secure solutions designed to help your credit union reach both top of wallet and top of mind status.
CO-OP Financial Services Values
- Work As Partners
- Communicate Openly and Honestly
- Demonstrate Excellence
- Champion Change
| Headquarter | 9692 Haven Ave. Rancho Cucamonga, CA 91730 United States of America |
|---|---|
| Website | co-opfs.org/ |
| Founding Date | 1981 |
| Tel | 800-782-9042 |
| Company Status | Private |
| Jobs | www.co-opfs.org/Careers |
| Social Sites |
Culture Video
CO-OP Financial Services Employees
CO-OP Financial Services has 1406 employees. 47 employees at CO-OP Financial Services have reviewed CO-OP Financial Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 47 CO-OP Financial Services employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CO-OP Financial Services are generally satisfied with their total compensation at CO-OP Financial Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CO-OP Financial Services are not very pleased with their team. 47 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at CO-OP Financial Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CO-OP Financial Services believe the environment at CO-OP Financial Services is positive. Most Participants believe the pace of work at CO-OP Financial Services is extremely fast. About 41% of the employees at CO-OP Financial Services work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CO-OP Financial Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining CO-OP Financial Services - Employee Onboarding
The prevailing opinion from employees about joining CO-OP Financial Services is that the company was unprepared on their first day. CO-OP Financial Services employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CO-OP Financial Services KPIs and OKRs
At this moment no CO-OP Financial Services employees have provided insight into whether or not they clearly understand CO-OP Financial Services' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CO-OP Financial Services CEO & Leadership
CO-OP Financial Services CEO - Todd Clark
56 /100
CO-OP Financial Services’s CEO Todd Clark started in this role in 2016. Todd’s approval rate is lower compared to CEOs at similar sized companies, putting Todd in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Todd Clark’s employees rank CO-OP Financial Services in the Top 25% for Perks And Benefits, in the Top 30% for Compensation, and in the Bottom 45% for Happiness. Clark is generally unpopular with CO-OP Financial Services employees, but ranks especially low with employees in the IT department. However, Female employees have a slightly more favorable view of the CEO.
CO-OP Financial Services Leadership
The CO-OP Financial Services Executive Team is rated a “D” and led by CEO Todd Clark, Executive Vice President, CFO Kari Wilfong, and Chief Revenue Officer Mathew Kardell
Todd Clark CEO / President
Todd Clark is President/CEO of CO-OP Financial Services, having begun his tenure on June 27, 2016. Throughout his... read more
Kari Wilfong Executive Vice President, CFO
Kari Wilfong serves as the Executive Vice President, CFO of CO-OP Financial Services. Kari started at CO-OP Financial... read more
Mathew Kardell Chief Revenue Officer
Mathew Kardell serves as the Chief Revenue Officer of CO-OP Financial Services. Mathew started at CO-OP Financial... read more
Tiffany Doty Vice President, Southwest Division Executive
Tiffany Doty serves as the Vice President, Southwest Division Executive of CO-OP Financial Services. Tiffany started at... read more
Darron Dunn Senior Vice President, Client Delivery and Project Office
Darron Dunn serves as the Senior Vice President, Client Delivery and Project Office of CO-OP Financial Services. Darron... read more
Fotios Konstantinidis Senior Vice President, Fraud Products
Fotios Konstantinidis serves as the Senior Vice President, Fraud Products of CO-OP Financial Services. Fotios started at... read more
Samantha Paxson Executive Vice President/Chief Experience Officer
Samantha Paxson serves as the Executive Vice President/Chief Experience Officer of CO-OP Financial Services. Samantha... read more
Dorthy Mack SVP, Northwest Division Executive
Dorthy Mack serves as the SVP, Northwest Division Executive of CO-OP Financial Services. Dorthy started at CO-OP... read more
CO-OP Financial Services Salaries
How much does CO-OP Financial Services pay?
How much do people at CO-OP Financial Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CO-OP Financial Services is $102,439, or $49 per hour, while the estimated median salary is $110,906, or $53 per hour.
At CO-OP Financial Services, the highest paid job is a Group Product Manager at $176,985 annually and the lowest is a Receptionist at $48,203 annually. Average CO-OP Financial Services salaries by department include: Admin at $55,290, HR at $99,923, Legal at $167,490, and Sales at $82,859. Half of CO-OP Financial Services salaries are above $110,906.
26 employees at CO-OP Financial Services rank their Compensation in the Top 30% of similar sized companies in the US (based on 78 ratings) while 25 employees at CO-OP Financial Services rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 29 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $107k | $107k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $235k | $235k | 83rd Percentile |
100th Percentile $286k | $286k | 100th Percentile |
$102,439*
Average Compensation
$110,906*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CO-OP Financial Services Salaries by City
CO-OP Financial Services Salaries by Department
Diversity & Inclusion at CO-OP Financial Services
Diverse employees at CO-OP Financial Services score the company 55/100 across various culture categories, placing CO-OP Financial Services in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CO-OP Financial Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
CO-OP Financial Services Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Legal Assistance
- Work From Home Policy
CO-OP Financial Services PTO
CO-OP Financial Services' PTO and Vacation policy typically gives 15-20 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is CO-OP Financial Services' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. CO-OP Financial Services' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CO-OP Financial Services Careers
CO-OP Financial Services Jobs
No Recent Jobs found for CO-OP Financial Services on Comparably
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Let CO-OP Financial Services Know You Want To Work There
Overview of Candidates Interested in CO-OP Financial Services on Comparably
Candidates By Department
Finance | 100% |
|---|
Candidates By Location
Los Angeles | 100% |
|---|
Frequently Asked Questions regarding CO-OP Financial Services
What is CO-OP Financial Services address?
CO-OP Financial Services location is at 9692 Haven Ave.
Who is the CEO of CO-OP Financial Services?
CO-OP Financial Services CEO is Todd Clark, their score by employees is 56
What is CO-OP Financial Services eNPS?
The eNPS for CO-OP Financial Services is -22
What is the salary for Senior Marketing Manager in CO-OP Financial Services?
Senior Marketing Manager average salary in the US is 139k
What are the salaries in the Customer Support in CO-OP Financial Services?
The average salaries for Customer Support in CO-OP Financial Services is 65k
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