-7
eNPS Score
Q&A With Convergys Employees
Development opportunities Dynamic work environment Great facilities
How employees describe working at Convergys
It should be core management and ethics
answer the phone, hire qualified personnel
I have been stuck in the same position since I started working here. It is like a popularity contest for those that earn the chance of being promoted. I have also only had one raise in the 8 years I have been there, for 10 cents, even those I consistently make my goals.
We all come to work to make money to support different things in our lives, Some have families to feed while other may have goals they want to pursue.
Review from Customer Support Dept
Better than no job at all
Review from Customer Support Dept
What it's like to work at Convergys
- Convergys employees generally work 8.5 hrs a day
- Employees at Convergys report the work pace is comfortably fast
- On a typical day, employees at Convergys have 0 meetings
- 86% of Convergys employees look forward to interacting with their team every day
- Convergys employees most often take 0-10 paid vacation and sick days each year
- 43% of Convergys employees report they are happy with their work life balance
- Convergys employees typically get valuable feedback on how to improve at work Every Week
- 70% of Convergys employees call their work environment positive
Q&A With Convergys Employees
IDX: 50 TOT: 62
What do employees at Convergys think about their benefits?
Convergys employees rate their overall benefits a C- and most of them think the perks are Neutral. 58% of Convergys employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at Convergys?
31% of the same employees also feel like Convergys is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Convergys.
How are the managers at Convergys?
Convergys employees rate their manager a C+ or 68/100 and the majority believe their manager truly cares about them as a person. Most of the employees (58%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Convergys?
Convergys employees rates their pay and overall compensation a C- or 57/100. 53% of employees believe they are paid fairly and 50% of employees get raises every year.
Curious about what work's like at Convergys?
Anonymously Ask Convergys Employees Any Question
Should I work at Convergys?
36% of Convergys employees would encourage their friends to become coworkers, whereas 21% are neutral and 43% would not recommend working at Convergys to their friends.
| 36% | Promoters |
|---|---|
| 21% | Passive |
| 43% | Detractors |
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Recently Asked Questions about working at Convergys
- How does Convergys measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at Convergys?
- How are layoffs handled in the Customer Support department at Convergys?
- How are the career growth opportunities on the Customer Support team at Convergys?
- What kind of people does Convergys like to hire?