18
eNPS Score
Q&A With Dell Technologies Employees
Culture thrives when people really live it. We set standards for how we define ourselves as inventors and business people, and then we set goals for how we want to grow. Our people not only help us define those principles, but they also live those values and standards.
How employees describe working at Dell Technologies
Constant reorganizatikns new division VP that send work to HCL andet US employees go by laying off
Review from Engineering Dept
Customer care doesn't work after over 4 hours on the phone
I love working at Dell.
Communication and annual strategy cascade.
Hard workers.reall friends.Not valued by management
What it's like to work at Dell Technologies
- Dell Technologies employees generally work 9.1 hrs a day
- Employees at Dell Technologies report the work pace is comfortably fast
- On a typical day, employees at Dell Technologies have 3 meetings
- 84% of Dell Technologies employees look forward to interacting with their team every day
- Dell Technologies employees most often take 20-30 paid vacation and sick days each year
- 75% of Dell Technologies employees report they are happy with their work life balance
- Dell Technologies employees typically get valuable feedback on how to improve at work Once a month
- 76% of Dell Technologies employees call their work environment positive
Q&A With Dell Technologies Employees
IDX: 50 TOT: 111
Is it possible to switch teams at Dell Technologies EMC? If so, what is the process?
I really think it depends on your type of job. It would be different in sales than in engineering or tech support.
What kind of relocation or moving stipends does Dell Technologies offer?
They are good as long as you are filling a needed role.
What are company outings like at Dell Technologies?
depends on team - usually not too crazy
What is the daily attire at Dell Technologies?
casual
What skills do you need to be successful in the Customer Support department at Dell Technologies?
Patience and strong communication.
How are layoffs handled in the Customer Support department at Dell Technologies?
We haven't had any in 5 years.
Does Dell Technologies have a volunteer program?
Yes. And grants are made if enough hours are put in. Also, charitable donations are matched.
How does Dell Technologies measure success and growth in the IT department?
Excellence in service to our customers.
How are layoffs handled in the IT department at Dell Technologies?
Never had one. Projects have ended but they have always had options for me.
How are layoffs handled in the Sales department at Dell Technologies?
They call you In a room with an HR person and your manager and give you The wonderful news. Cut and dry.
What's the internship program like at Dell Technologies?
These geniuses let an HR intern handle an employee termination. Good experience for the intern; shitty experience for everyone else involved.
How does Dell Technologies handle HR issues?
Poorly. Most tickets are closed before an HR rep even contacts the employee. In many cases multiple tickets are required to get an even mediocre result. The HR monkeys live on a different planet and have no standards of competence.
How helpful was your Engineering team when you were first hired at Dell Technologies?
Extremely. All equipment was in place, a mentor assigned, and a plan for what our needed to learn provided.
What does the ideal candidate in the Marketing department look like at Dell Technologies?
Ideal candidate is strong in analytics and can come up with some action from huge data sets (being able to pull data and organize it - sql and tableau) . Needs to be able to communicate effectively with many people who represent different interests and goals, effective influencer. Good at presenting thoughts. Reliable. Understands marketing and sales processes at Dell whether B2C or B2B depending on role.
What's the vibe like in the Engineering dept at Dell Technologies? How many hours are you working?
no vibe
How's the leadership on the Engineering team at Dell Technologies?
E-Dell and DELL IT are worst. Product group leadership is somewhat good
What's the pay like for Customer Support roles at Dell Technologies?
If you are a good old boy it is pretty good.
What's the vibe like in the Customer Support dept at Dell Technologies? How many hours are you working?
Every man for himself. Collaboration is mentioned but doesn't really exist.
What's the Customer Support team like at Dell Technologies?
Overly focused on metrics - individual experiences don't matter.
How's the leadership on the Sales team at Dell Technologies?
Leadership? Non-existent at Dell. The majority of managers tend to be self-serving egomaniacs who moved into management because they cannot sell.
What's the vibe like in the Marketing dept at Dell Technologies? How many hours are you working?
Wait and see mode. A few great folks are working long hours . Quite a few people are along for the ride
What's the Marketing team like at Dell Technologies?
In process of being integrated with EMC marketing team.
What are the team outings like at Dell Technologies?
Infrequent, but fun.
How can I improve my chances of being hired at Dell Technologies?
Be interested in the end to end solution conversation.
What's one thing you wish you'd known before joining Dell Technologies?
How to better navigate roles in business units, versus those in support functions.
Curious about what work's like at Dell Technologies?
Anonymously Ask Dell Technologies Employees Any Question
Should I work at Dell Technologies?
48% of Dell Technologies employees would encourage their friends to become coworkers, whereas 22% are neutral and 30% would not recommend working at Dell Technologies to their friends.
| 48% | Promoters |
|---|---|
| 22% | Passive |
| 30% | Detractors |
Working at Dell Technologies' competitors
Recently Asked Questions about working at Dell Technologies
- How long after an interview at Dell Technologies does it take to hear back?
- Is it possible to switch teams at Dell Technologies EMC? If so, what is the process?
- What kind of relocation or moving stipends does Dell Technologies offer?
- What is the company mobility like at Dell Technologies?
- What skills do you need to be successful in the Customer Support department at Dell Technologies?
