DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. read more
I had been one of happiness to get to work everyday when Directv was not owned by AT&T.
What's going wrong and how can it be improved?
The company claims to be accommodating for all races, orientations and religious beliefs, however, this is farther from the truth. If they created a scheduling that accommodated all beliefs that would be great.
What does the leadership team need to get better at?
They would need to learn to not micromanage as much as they do. They would also need to stop forcing technicians to close jobs that are bogus and end up taking away bonuses from other techs
What do your coworkers need to improve and how could you work together better?
My team relies on a communication style of multiple small group texts in different regions. We get along better and are able to get through the days and make better sense of the mess that is AT&T, who is handling Directv business.
What needs to change to make the company culture better?
Environment is negative in the reason that the company is always creating ways, almost every week, that will take more money away from the installers in the field. Coming up with silly metrics that we have no control over, which removes us from being eligible for bonuses.
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