Dollar Tree Employee Reviews
Out of 3139 Dollar Tree employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Dollar Tree improve their work culture. The Marketing team, with 88% positive reviews, reports the best experience at Dollar Tree compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Always willing to help without hesitations
They are always making things get and are done
We are teachable and will to strive to do the best we csn
Review from Sales Dept
Manager works with her people to show that all associates and Management are a team. I dont work for the Dollar Tree I work for My Manager
We all work good together as a team
What does the leadership team need to get better at?
Training and how to treat the employees
Stocking recovery and show up for work
Identifying problems before they happen not as they happen
Communication, gossip, providing support for the associates
Everything, they are so unprofessional
What is the best part about your compensation package?
I'll keep this to myself
I'm fine with all the benefits just not the management.
The best part is the medical and dental insurance
My dental and medical I guess
I am a part time employee
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, some kind of benfits for part time employees.
Review from Operations Dept
Reviews with futute goals and training
It's because of the lack of shifts that I often have trouble paying certain bills and whatnot. I needed shifts to keep me afloat but I feel like they don't listen.
For what they expect of their hourly employees, they pay would be more palatable if they at least gave them a minimum of 20 hours per week. Mind you these are mostly low-income people and 8-15 hours a week is a joke and one never knows how many hours they will get from week to week.
I was expected to run the cash register, and stock the shelves, while the shift manager took multiple smoke breaks. I was called into to work when not scheduled and given the impression that if I didn't my position at the store was in jepordy.
What are some of the best things about your team?
There are none there either late to work or come when they want.
Review from Operations Dept
Other than the management team is great hard working
We understand to be t h e best we have to work as one team.
Review from Sales Dept
My co-workers are nice people
They're loyal and hard-working and honest she don't know
What do your coworkers need to improve and how could you work together better?
Their work ethic and commitment to the job.
Review from Customer Success Dept
Communication Meetings Follow through Leading by example
Definitely, team building would have been helpful and give employees and the management an opportunity to discuss the work environment and air grievances constructively.
Do there jobs right and finish there jobs
Manager is most of problem, no training from her at all.
What is most positive about the culture and environment at your company?
The people I work with.
Review from Operations Dept
It's a very flexible schedule
Staff and we having fun while working
People seem to enjoy their jobs and coming to work
New hires that eager to learn
What needs to change to make the company culture better?
Listen to your employees give them a voice to be heard. And not be worried to do so. I'm 52 years old and I work really hard at what I try to do for my store, even though I used training from when I worked for Dollar General cause I got no direct training here then written up for things I was shown.
Get traind managers in your stores
More hours to put more employees in the store at 1 time
An actual inventory system, so that there isn't an overflow of products that don't sell. And not enough of products that do sell
To get rid of the full time assistant manager who causes turmoil and is not reliable and is costing the company money and time. Can't show up for her scheduled shifts and has walked out on her shift to leave me by myself but apparently that's ok. And still has a job?
What did you like most about the interview process?
Questions of interest and the managers personality and skill
They hired me before i was interviewed just based on my application and resume'
I appreciate feeling the confidence that my experience was appreciated. Unfortunately, Ms. Yvette then saw that as a threat.
Josh made me feel like I was a team member.
Review from Customer Support Dept
The district manager at the time was very polite and well-mannered. He made sure everyone was treated fairly and equally
What would you improve about your company's interview process?
Better background checks and 3 month probation period
Treat people nice, make good compliments instead of making them feel uncomfortable.
Review from Customer Support Dept
Be more upfront about training and what the work is like
They need to pay me my money.
Review from Sales Dept
CLOSE ALL STORES Close all stores. Fire all assist mng mngs and .ceo
Review from Sales Dept
What makes you most happy at work?
Making customers satisfied. Being able to be a part of customers common needs.
The pay and the customers
Our customers are wonderful and i like serving them
Stocking and clearing the backroom
I like to stay busy and i do
What's going wrong and how can it be improved?
More staff and more hrs.to kept freight off the floor and on the shelves.
Review from Operations Dept
New and improved management fast
If the managers can simply listen to what I ask and say that I have issues with overall instead of removing things I need.
Hire people who really want to work, and retain fewer people giving them more hours. This would go a long way in keeping people who know what they are doing.
Pay the managers better and add security to stores that need it. Some usual form of physical protection would make employees feel safer, going to work.
What do you like best about your company?
It gave me the opportunity to work slow and short and not many hours at first when I was having a difficult time.
The friendly customers and our products
Review from Sales Dept
My store is high volume so were always busy. Our store is very well stocked. There is a lot of variety of items that we offer.
Review from Operations Dept
how the routine is generally the same everyday
What would you most like to see improved at your company?
More money per hour. One assistant manager to be happy
Review from Sales Dept
the pay and the benefits
Better stocking hours
Review from Sales Dept