Fetch Rewards Secures $240 Million in Funding Led by Hamilton Lane, Softbank
Fetch Claimed Company
Fetch is a mobile shopping platform that rewards shoppers for buying the brands they love. The Fetch app gives users the easiest way to save on everyday purchases by simply scanning their receipt. For our brand partners, the platform allows them to understand a 360 degree view of shopping habits, and to meaningfully reward a customer's individual loyalty. read more
I have had a great experience so far. I have been recently promoted after only 5 months, have received excellent feedback, worked with excellent supervisors. My co-workers could be better trained. It is important to me to not work both weekend days (I do now) to improve my work-life balance.
What is the best part about your compensation package?
Unlimited PTO and Pet Insurance
What makes you most happy at work?
That the job does not require telephone use, my performance is consistently good and improving, the opportunities for advancement, and the positive culture.
What is most positive about the culture and environment at your company?
Employees (including supervisors) are obviously excited about working for Fetch - that provides a positive atmosphere. Many users also clearly enjoy the app and are pleasant in their inquiries.
What do your coworkers need to improve and how could you work together better?
Cross-training needs an over-haul. The rewards agents for the guardians merge are not prepared to answer many SAM questions and seem unprepared. This is frustrating as many tickets need to be reopened or fixed and user's seem frustrated by some responses.
What do you like best about the leadership team?
They seem to care about their employees as people and the employee's life/work balance. However, I think it would be more fair for work/life balance if 2nd shift people split weekends - i.e., half worked Saturdays and half worked Sundays - just a suggestion that may improve employee satisfaction
Other Employee Reviews for Fetch
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