First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
Overall, First Merchants has been very good to me. I believe there is a lot of frustration at First Merchants with internal processes and procedures that create unnecessary delays and poor customer interactions.
Briefly describe your overall experience at your company
Overall, we do a lot of things very well, but there are some basic things that can be improved on to create a better experience at work. Our systems are cumbersome at times and we have too many technical outages. It feels like our operating systems are consistent with a $5B bank, not a $19B bank.
What do you like best about the leadership team?
I agree with their strategy and direction for the organization.
What makes you most happy at work?
When we have a day without system or service issues.
What are some of the best things about your team?
The local team has a strong bond and is very cooperative.
What is the best part about your compensation package?
I believe I am compensated fairly, but I am not sure that we are competitive with the market.
What is most positive about the culture and environment at your company?
Locally, we have a strong team atmosphere. It feels like we lose that a bit once we have to go outside of our office for assistance.
Other Employee Reviews for First Merchants
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