First Merchants – Overall my experience with FMB has been positive. I get a lot of reward from not only helping our customers financially, but from working with my team at my branch. The only downside to the company would be the pay and upper management not viewing us as people, just means to get their numbers. | Comparably

First Merchants – Overall my experience with FMB has been positive. I get a lot of reward from not only helping our customers financially, but from working with my team at my branch. The only downside to the company would be the pay and upper management not viewing us as people, just means to get their numbers.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

Overall my experience with FMB has been positive. I get a lot of reward from not only helping our customers financially, but from working with my team at my branch. The only downside to the company would be the pay and upper management not viewing us as people, just means to get their numbers.

What makes you most happy at work?

Working with my manager, co-workers, and our customers.

What makes you most happy at work?

Working with my customers and co-workers

What are some of the best things about your team?

The willingness to help one another and our customers.

What is most positive about the culture and environment at your company?

We are accepting of everyone and embrace everyone's uniqueness's.

What is most positive about the culture and environment at your company?

The culture and environment is very inclusive and inviting.

What is most positive about the culture and environment at your company?

My company is inclusive and accepting of all peoples.

What makes you most happy at work?

Helping our clients and customers.

What makes you most happy at work?

My coworkers and customers make me the most happy

What are some of the best things about your team?

We have each other's back and are a work family.

What is most positive about the culture and environment at your company?

Our company is very open minded and inclusive to everyone.

What do you like best about the leadership team?

What I like best about the leadership team is my branch manager.

What is most positive about the culture and environment at your company?

The company is very inclusive and inviting for everyone, regardless of race, gender, identity, etc.

What makes you most happy at work?

I love my job and what I do. I like working with my customers and coworkers.

What do you like best about the leadership team?

The leadership team listens to concerns and takes them into consideration. They act on them when they can.

What are some of the best things about your team?

We work cohesively together to meet the needs of our customers and the goals set for us. We are a family.

What are some of the best things about your team?

My team works very well together. We help each other out and support each other. We're one big happy family :)

What is most positive about the culture and environment at your company?

I would say the inclusivity of everyone. We are a very diverse company and work hard to make everyone feel comfortable and welcome.

What makes you most happy at work?

My co-workers and my customers make me the most happy. Knowing I am helping my customers with their financial needs makes my day.

What makes you most happy at work?

When I make a customer happy by helping them, either by saving money by refinancing a loan or by fixing a banking issue they may be having.

What do you like best about the leadership team?

What I like best about the leadership team is how quickly they respond to questions, concerns, and help find solutions to issues either customers or employees are having.

What are some of the best things about your team?

Our team works well together and we get a lot of compliments from our customers. We support each other and help everyone reach goals for themselves and the company.

What are some of the best things about your team?

Our team works as a well oiled machine. We are there for each other helping when needed. We make sure to have a good time at work while keeping it professional to keep the stress levels down.

What do you like best about the leadership team?

What do I like best about the leadership team? My direct manager is whom I like best. She cares about all her employees and customers. I do NOT get that same feeling from any of the other upper management or executives.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervalued by upper management because they have made it very clear to me, and others, that they care more about their numbers and the company's reputation, than making sure they back their employees when a customer complains when the policies/procedures are followed.

What are some of the best things about your team?

The best thing about my team is how well we work together. We have become a family. We help each other grow and become stronger and better at our jobs. We support each other when we need help and encourage each other often.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel like there was a good movement to increase the base pay for most branch level positions. However, for those of us who have been here longer, making a bit more than that, our income was not increased, leaving us making a bit more than those who haven't been here as long.

Why do you feel undervalued and what would make you feel better about your compensation?

I've answered this question numerous times. Nothing I say is going to change the way branch employees are paid compared to how employees in "back offices" are paid. If it wasn't for us, the bank wouldn't be where it is and we are paid the worst. That is why I feel undervalued/undercompensated.

Why do you feel undervalued and what would make you feel better about your compensation?

I have compared my pay with what other banks pay people in the same type of position I am in and I do not make as much as they do. I have also come to realize that new people that are hired in are being hired in at almost the same pay as I am and I've been here over 10 years.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel I am taken for granted. I am expected to do more than just "my job" and no be compensated for it. If I don't overperform or do more than expected, I am not treated the same and made to feel like I am failing. I do not like being taken advantage of and when I set boundaries get push back.

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