First Merchants – It is a learning process | Comparably
First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

It is a learning process

What is the best part about your compensation package?

the vacation time (amount available at hiring)

What are some of the best things about your team?

Everyone is friendly and helpful

What are some of the best things about your team?

We are hard workers. Unfortunately, we are taken advantage of.

What do you like best about the leadership team?

I don't know or see the executives you are asking me to rate. I have just selected 5s.

What is the best part about your compensation package?

If it wasn't for the hourly pay rate and paid holidays off I would have been gone months ago.

What's going wrong and how can it be improved?

Training needs to improve. You are launching a brand new online banking platform and there is no training available to us employees yet. This is a huge fail on your part.

What does the leadership team need to get better at?

The CEOs do not come to customer care call center and introduce themselves to us. The process we have to go through for a yearly raise is difficult and unneccessary. You guys know what we do when we do it. I shouldn't have to ask and prove myself when everything is reported to you.

Other Employee Reviews for First Merchants

Briefly describe your overall experience at your company
Briefly describe your overall experience at your company
×
Rate your company