First Merchants – My experience here so far has not been a good one. | Comparably
First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

My experience here so far has not been a good one.

Briefly describe your overall experience at your company

good experience. I've never worked for a bank before working here, but I am happy to be here and try something new.

What is the best part about your compensation package?

I don't think anything is good about it

What is most positive about the culture and environment at your company?

not sure what that could be

What do you like best about the leadership team?

everyone is friendly and helpful

What does the leadership team need to get better at?

Communication and show a little more sympthany when a worker is dealing mental health issues.

What are some of the best things about your team?

We all help each other out if one has a question or is struggling with a task

What are some of the best things about your team?

everyone is friendly and helpful. they do their best to help me when I need it. everyone holds their own and doesn't slack.

What makes you most happy at work?

nice customers. no one loves going to work every day, but the customers are almost always nice and it makes the job easier and more enjoyable

What is most positive about the culture and environment at your company?

everyone I work with is friendly. there hasn't been a single person that i don't get along with. everyone has different personalities and interests and we often bond over those things

What's going wrong and how can it be improved?

The manger, I feel she doesn't really care about her workers, there is no open door policy, if someone has a question or a personal problem I myself can't go to the manger about it. There is no Respect from the manger, no sympthany or any kind of care .

Why do you feel undervalued and what would make you feel better about your compensation?

As a service associate, I feel that we deserve higher pay based on our responsibilities on the front line. as tellers we are kind of like the backbone and usually handle most of the "grunt work." based on the amount of responsibilities placed on us, I think service tellers deserve a higher wage.

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