First Merchants – I feel sometimes senior mgt doesnt listen to us, especially now that rates are incresign but we arent doing anything to really keep our existing customers. They need to change the Friday hours to closing at 5pm | Comparably

First Merchants – I feel sometimes senior mgt doesnt listen to us, especially now that rates are incresign but we arent doing anything to really keep our existing customers. They need to change the Friday hours to closing at 5pm

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

I feel sometimes senior mgt doesnt listen to us, especially now that rates are incresign but we arent doing anything to really keep our existing customers. They need to change the Friday hours to closing at 5pm

What are some of the best things about your team?

knowledgable hard workers. get customer service

What is most positive about the culture and environment at your company?

It seems we all get along

What makes you most happy at work?

my co workers i work with

What does the leadership team need to get better at?

better communication. they need to understand that retaining a current customer is just as imprortant as getting a new customer.

Why do you feel undervalued and what would make you feel better about your compensation?

I feel incentive pay could be more and paid out quicker. 2 months after the qtr end is wat too long with the tech that is out there.

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