First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers
Briefly describe your overall experience at your company
it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input
What is the best part about your compensation package?
I'm neutral, compensation is comparable to other companies
What is the best part about your compensation package?
company contribution to our HSA account
What do you like best about the leadership team?
they make the time to listen and provide guidance
What makes you most happy at work?
trusting senior management. collaborating with co-workers, building relationships
What are some of the best things about your team?
the relationships we built, zero hesitation to help one another
What is most positive about the culture and environment at your company?
teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.
What does the leadership team need to get better at?
communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices
Other Employee Reviews for First Merchants
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