First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
Better training and communication between workers.
What makes you most happy at work?
Helping customers with their issues or help them achieve a goal
What are some of the best things about your team?
Some of the bonds I've made with the people I work with currently.
What is most positive about the culture and environment at your company?
Most of us are able to be open and honest with each other
What is most positive about the culture and environment at your company?
Managers care about you as a person and listen to your needs outside of work.
What's going wrong and how can it be improved?
Communication between management and the executives to the rest of us. Always being expected to do more with no benefit
Why do you feel undervalued and what would make you feel better about your compensation?
We don't make the same as other banks in the area, especially for platform or bankers. Our benefits are not very good we have terrible insurance.
What does the leadership team need to get better at?
Reflecting that they care about ALL employees. The banking centers often get overlooked on activities, engagement and many other things even though they are the only ones customers normally ever see.
Why do you feel undervalued and what would make you feel better about your compensation?
We are one of the lowest paying banks in the area despite being one of the largest. Our insurance isn't good. Our goals have raised so much they have become extremely hard to achieve and they pay out if we do is less than before.
What does the leadership team need to get better at?
Communicating with branches, ask for their advice since we are the front facing of the customers. Better pay, we are one of the lowest paid banks in the area but we keep growing. Platform staff has not gotten a pay raise to keep up with the SA's raises so not much incentive to grow
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