First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
Coming from a banking call center experience. This working in actual banking center is so much better. I'm a people person, so face to face with our customers is Great!
Briefly describe your overall experience at your company
I appreciate First Merchants Bank giving me the opportunity to work for them. Though I have the behind-the-scenes experience in banking customer service call center but not actual banking center experience. I have learned some much in my time with the company
Briefly describe your overall experience at your company
They are like a Big Family
Briefly describe your overall experience at your company
I love working for First Merchants Bank! It's like a Big Family! Everyone is willing to help from other branches. Taking on my new role as SCRR, I've had a lot of help and feedback from those that helped me
Briefly describe your overall experience at your company
With being my first time working inside a branch. I love the one on one with customers. I used to work back office at another financial institution. What I have learned to put me in the position I'm in now. I am very appreciative
What do you like best about the leadership team?
That they are involved in the branch
What makes you most happy at work?
Coming in to see our wonderful customers.
What are some of the best things about your team?
They listen and want to make branch better
What is most positive about the culture and environment at your company?
We are there to truly help our clients
What is most positive about the culture and environment at your company?
Everyone is nice, friendly and respectful
What makes you most happy at work?
Fulfillment of helping customers with their banking needs
What do you like best about the leadership team?
being treated as a person and not a number
What is the best part about your compensation package?
My pay which is helping
What is most positive about the culture and environment at your company?
The positive vibe that we have with our customers.
What is most positive about the culture and environment at your company?
Get to meet and interact with different people daily
What is most positive about the culture and environment at your company?
Notice that we have different cultures within the company
What do you like best about the leadership team?
That they notice me what I contribute to my branch
What do you like best about the leadership team?
They are here to help and to give suggestions. They listen!
What are some of the best things about your team?
We are a FAMILY! That's what I love about them
What are some of the best things about your team?
We Are A Family at my location! I love it!
What are some of the best things about your team?
That they take it upon themselves to do things to help me out. Without asking me
What makes you most happy at work?
To be able to come to work each day and to see what I can accomplish that day
Why do you feel undervalued and what would make you feel better about your compensation?
Well I haven't yet received my yearly compensation amount. Hoping that it will be good. I feel I have improved so much and willing to learn more.
What makes you most happy at work?
To be able to interact with our customers or to even see if one of my customers from previous branch comes in to see me. It makes my bad
What makes you most happy at work?
To be able to assist our clients no matter what their issue is. It warms my heart when I do everything I can to help them. And to see the smile on their faces
Why do you feel undervalued and what would make you feel better about your compensation?
I feel coming to this branch taking this position that I could got a little more. But I plan on hopefully getting a nice increase for just the things I have done here at this branch
Why do you feel undervalued and what would make you feel better about your compensation?
When I got the position of CRR-Reserve I understood pay. But now that I have accepted the permanent position as CRR at my location. When asked for more money it doesn't seem as if it was considered.
Why do you feel undervalued and what would make you feel better about your compensation?
With me taking the role, I did back in March 2024. Unfortunately, I did not know that BCM would be leaving. I literally stepped up to the plate to keep the branch going. Until they found a new BCM.
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