First Merchants – Easily the most unprofessional company I've worked for. I know this is retail banking, but that doesn't mean that company and management should act like this is mcdonalds. We're handling money for customers, this directly correlates to how they live their lives. This bank needs to act accordingly. | Comparably

First Merchants – Easily the most unprofessional company I've worked for. I know this is retail banking, but that doesn't mean that company and management should act like this is mcdonalds. We're handling money for customers, this directly correlates to how they live their lives. This bank needs to act accordingly.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

Easily the most unprofessional company I've worked for. I know this is retail banking, but that doesn't mean that company and management should act like this is mcdonalds. We're handling money for customers, this directly correlates to how they live their lives. This bank needs to act accordingly.

What are some of the best things about your team?

They take their jobs responsibilities seriously.

Why do you feel undervalued and what would make you feel better about your compensation?

Clear communication and professionalism would make me feel better.

What does the leadership team need to get better at?

Clear communication and expectations. They need to be more professional in order to retain employees.

What needs to change to make the company culture better?

Clear communication and professionalism. A bank handles peoples money, I would expect this company to act accordingly.

What's going wrong and how can it be improved?

The bank changes policies and rates too frequently, it is very confusing to customers. I've watched this bank go through 3 different mobile apps in the 4 months that I've been here.

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