First Merchants – The people within the company are nice, but the new office move feels like we're in a call center versus a bank | Comparably

First Merchants – The people within the company are nice, but the new office move feels like we're in a call center versus a bank

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

The people within the company are nice, but the new office move feels like we're in a call center versus a bank

Briefly describe your overall experience at your company

I have enjoyed my time working for the company

What do you like best about the leadership team?

Everyone is personable and we get along well.

What makes you most happy at work?

Being able to work from home

What is most positive about the culture and environment at your company?

Everyone has a helpful attitude

What are some of the best things about your team?

It's a small team and we have a lot of flexibility

Why do you feel undervalued and what would make you feel better about your compensation?

Based off of the new national averages, I'm underpaid in my role

What do you like best about the leadership team?

They seem to always look for ways to make the work life here a comfortable one.

Why do you feel undervalued and what would make you feel better about your compensation?

They need to do a pay study and give people an increase based off of that

What is most positive about the culture and environment at your company?

Everyone for the most part is down to earth and always looking to help those around them

What are some of the best things about your team?

It's a team of 2 people so we pretty much do our job and go home Which is how we like it

What's going wrong and how can it be improved?

My commute to work is long, the area is busy and due to low work volume and only being a team of 2, working from home would be a better fit. Being in the office causes more stress than productivity.

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