First Merchants – I work with amazing people, and I love the community I work in. | Comparably

First Merchants – I work with amazing people, and I love the community I work in.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

I work with amazing people, and I love the community I work in.

What is most positive about the culture and environment at your company?

I appreciate the employee resource groups for trying to provide a supportive atmosphere for LGBTQIA+ employees.

What are some of the best things about your team?

My coworkers at my home branch are all amazing, kind people. However, with the new Hub and Spoke, I dread coming to work on Saturdays. The CRRs and SAs at the other location are very kind people, but the branch manager makes constant disparaging remarks about my home branch.

What does the leadership team need to get better at?

I don't know who the leadership team entails, but I feel like there is a general lack of communication within the company between those in banking centers and those outside. There are new rules and regulations coming out constantly that don't seem to take SA and CRR experiences into consideration.

What's going wrong and how can it be improved?

The Regional Sales Manager and Market Leader never make it out to the branches and do not take concerns at the branch seriously. The way the RSM talks to people at branch level lacks tact and empathy. I'd appreciate if they could be more open-minded when working with us at a branch level.

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