First Merchants – I'm Thankful for the company, my team, peers, and my manager. What takes aways is the disconnect between the different divisions, leadership vs customer facing teams, we have a wealthy and educated clientele in my market but we don't seem to understand their needs & how to cater to their standards | Comparably

First Merchants – I'm Thankful for the company, my team, peers, and my manager. What takes aways is the disconnect between the different divisions, leadership vs customer facing teams, we have a wealthy and educated clientele in my market but we don't seem to understand their needs & how to cater to their standards

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

I'm Thankful for the company, my team, peers, and my manager. What takes aways is the disconnect between the different divisions, leadership vs customer facing teams, we have a wealthy and educated clientele in my market but we don't seem to understand their needs & how to cater to their standards

What does the leadership team need to get better at?

Listen, understand, ask questions, and try to relate. Each market has a different culture.

What is most positive about the culture and environment at your company?

My team and I have same goals and same targets to work towards as ONE.

What are some of the best things about your team?

My team trusts me, and sees through my vision, they're supportive and allow me to lead the way to success.

What makes you most happy at work?

My team and location makes working hours a positive experience, My success and my teams success and progress since I joined as the new leader has changed my daily prospectives and their happiness became mine

Why do you feel undervalued and what would make you feel better about your compensation?

A better plan and a more diverse plan, why do we only have 2 high detectable plans. Also, we not paid as most of the competitors are paying employees in our area, incentive does not make up for difference

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