First Merchants – The company seems very dedicated to building positive relationships with the community. | Comparably

First Merchants – The company seems very dedicated to building positive relationships with the community.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Claimed Company
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. read more
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EMPLOYEE
PARTICIPANTS
1597
TOTAL
RATINGS
46339

The company seems very dedicated to building positive relationships with the community.

What makes you most happy at work?

My best days at work are when I get to colaberate with positive, outgoing colleagues who are interested in making peoples lives better.

What are some of the best things about your team?

My team is dedicated to providing the best possible experience for our customers. They want to do their best to ensure that every customer is satisfied with their experience.

What does the leadership team need to get better at?

I think the EMT needs to listen to people who actually work on the front lines of each department. I work in consumer, in a branch, We've spent 2 years building systems like DAO and Horizon XE that don't work properly and aren't a help to those in consumer. No one listens to us.

Why do you feel undervalued and what would make you feel better about your compensation?

The compensation "banding" is so difficult that we had to have numerous calls just to ensure everyone understood. I'm when you look at the band it's very frustrating because I am someone who is coming off back to back years of exceeds and my pay doesn't even match the mid pay of my band.

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