Genesys Computer Support Specialist Salaries in Madison, WI | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Computer Support Specialist Salaries in Madison, WI

The average Genesys Computer Support Specialist in Madison, WI earns an estimated $61,422 annually, which includes an estimated base salary of $53,632 with a $7,790 bonus. Genesys' Computer Support Specialist compensation is $8,850 more than the US average for a Computer Support Specialist. Computer Support Specialist salaries at Genesys in Madison, WI can range from $27,000 - $87,000.

In Madison, WI, The IT Department at Genesys earns $1,981 more on average than the Operations Department.

Last updated 3 months ago.

$20k
$30k
$40k
$50k
$86k
$156k
$61,422
Average Compensation
$53,632
avg. base
$7,790
avg. bonus

Computer Support Specialist Salaries at Genesys

In Madison, WI, Computer Support Specialists earn $5,646 more than Desktop Supports, and $25,879 less than SysAdmins.

Director of IT
$179k*
IT Manager
$123k*
Project Manager
$116k*
IT Support Engineer
$93k*
SysAdmin
$87k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

In Madison, WI, The IT Department averages $1,981 more than the Operations Department, and $466 less than the Sales Department

Sales
$104,561 Avg. total comp.
+$466
IT
$104,095 Avg. total comp.
Operations
$102,114 Avg. total comp.
-$2k

Computer Support Specialist Compensation by Gender (All Companies)

The average female Computer Support Specialist at companies similar size to Genesys reported making $72,742, while the average male Computer Support Specialist at similar sized companies reported making $55,481.

Computer Support Specialist Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Computer Support Specialist at companies similar size to Genesys reported making $72,736, while the average Caucasian Computer Support Specialist at similar sized companies reported making $50,215.

How Computer Support Specialists at Genesys Rate Their Compensation

The majority of Computer Support Specialists at Genesys believe they're compensated fairly. 83% of Computer Support Specialists at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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