Genesys Compensation Employee Reviews | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618
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Genesys Compensation Employee Reviews

What is the best part about your compensation package?

the benefits are the best in my opinion but not stock / RSU

Review from HR Dept

Market comparable compensation package with a good bonus structure.

The Bonus structure is good

Salary is the best part.

Comissions, salary, previdency plan and healthy plan.

Competitive pay, with what seems to be a good sense of alignment to what the industry pays.

Recognition of good performance via bonus

The health care benefits are awesome!

The opportunity for a performance bonus

Having been awarded equity to build wealth.

Overall package is great .

Very good compensation package here

Bonus, and work life balance, as well as certain benefits with food and car allowances

Base salary is very competitive

Unlimited PTO and work from anywhere. Lots of trust.

Paid on time as expected

The base pay is very good and the benefits are awesome.

Review from HR Dept

The overall package is really good, Genesys pays well, lol.

We receive an annual bonus that is based on performance. The company has funded the bonus pool at 100%+ for the last six years.

Great PTO/sick time policy for employees

Why do you feel undervalued and what would make you feel better about your compensation?

I'm a 20 plus year employee, received very little increases throughout my years of employment. I was given more work however was promised opportunities of growth and I am continuing to wait for them.

Company has no core values or standards.

While compensation and benefits are a complete package, they have great benefits, compensation is lower compared to everyone else. Then they promise to fix it, and don't.

Review from Customer Support Dept

Review Sentiment at Genesys

88
88%
12
12%

About Genesys' Compensation

B-
67/100

Where This Score Ranks Genesys' Compensation

TOP
40%

In the Top 40% of 1748 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 865 companies in San Francisco

3rd

3rd place versus 5 competitors rated on Comparably

120 employees at Genesys score their wages and compensation a B- on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 57% say Yes. The HR department is the most satisfied with their compensation, ranking it 93/100, a full 42 pts above the Engineering department. If you want detailed data about Genesys' wages, see the <a href="https://www.comparably.com/companies/genesys/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Department - HR
    +26%
  • Experience - Over 10 Years
    +13%
  • Department - Product
    +11%

Rate Compensation the Lowest

  • Tenure - 1 to 2 Years
    -29%
  • Ethnicity - Other
    -27%
  • Ethnicity - Asian or Pacific Islander
    -26%

How Genesys' Compensation Score is Calculated

FILTER RATINGS BY

Results from 120 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes57%
No43%
Do you believe you're paid fairly?
AnswerPercent
Yes66%
No34%
Are you satisfied with your Benefits?
AnswerPercent
Yes83%
No17%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less8%
Every year92%
Every 2 years0%
Every 3 years or more0%
Never0%
How often do you get a raise?
×
Rate your company